Title:Director, Relief Operations ON

Employee Working Location:Partially Virtual / Hybrid(Canada)

Employment Status:Permanent Full-time

The Canadian Red Cross (Red Cross) - an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As aCanada's Best Employers 2024, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.

In this role, you will:

• Develop, implement, and oversee programs and services that align with organizational goals and community needs.
• Drive innovation, efficiency, and quality of their services and initiatives, including developing and implementing best practices, piloting new approaches, applying change management, and leveraging technology and data.
• Provide cross-functional expertise and guidance in specific program and/or service areas and resolve escalated or complex issues.
• Play a key leadership role in the response structure during times of emergency response operations.
• Oversee budgeting, financial planning, and resource allocation to ensure efficiency and sustainability.Monitor program expenditures and ensure compliance with funding requirements and financial policies.
• Integrate CRC's Indigenous Peoples Framework principles within the service line.
• Ensure the engagement of volunteers within service delivery and oversee effective management and positive experience throughout the volunteer lifecycle.
• Oversee the evaluation of outcomes and impacts, ensuring that KPIs aredefinedand data is collected, relevant program/service reports reviewed, analyzed accurately and acted on.

What we are looking for:

• Qualifications include a minimum of 8 years of relevant experience and a 3-year college diploma or university degree.
• Proficiency in standard computer applications (Microsoft Office Suite), data analysis tools, etc.
• Leadership and management experience, with the ability to provide strategic vision, drive innovation, and inspire and motivate teams to achieve program objectives.
• Ability to develop and manage program budgets, monitor expenditures, and ensure financial accountability.
• Ability to address complex, abstract problems and develop unique, precedent-setting solutions
• Ability to persuade and negotiate with strategically important contacts or groups, promoting complex and sensitive ideas to facilitate consensus in sensitive or controversial situations
• Ability to utilize program management and service design concepts, including program design, innovation, implementation, monitoring, and evaluation.
• Ability to establish and maintain strategic partnerships with government agencies, NGOs, donors, local communities, and to navigate complex political and cultural contexts

Working Conditions

• Rolewill be working primarily in an office environmentwhennot deployed toan emergency responseoperation.
• Some domestic or international travel in generally safe environments.In local response in province and territory lead on site where possible and required. In large scale emergency where staff numbers are compromised or additional resources are required provide disaster relief and/or emergency field operational support on site.
• All teams contributing to emergency response efforts directly or indirectly.
• All CRC roles are required to adapt work and priorities to support emergency response efforts, be present in person as required to support service delivery and deploy to emergency responses when appropriate and/or required (personnel availability and request for exceptions will be discussed with line management).
• For CRC roles that are assigned a function in the Emergency Relief operational structure (in field and virtual), personnel may be required to be part of an on-call roster and be available for scheduled on-call work.
• As we work with and support people (managers, colleagues, beneficiaries/customers, volunteers, donors and external partners) and communities in Canada and around the world, applicants whose first language is not English may be required to perform the responsibilities of the role in English.
• Eligibility to work in Canada.At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
• If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).

#Regular Recruitment