Position: Security Coordinator

Site: Hennick Bridgepoint Hospital

City: 1 Bridgepoint Dr, Toronto

Status: Full-Time Days

Hours: Monday to Friday - 0800-1600

Pay Rate: $29.71

Category: ESA (Overtime after 44 hours)

Internal Opening Date: June 5, 2025

Internal Closing Date: June 12, 2025

External Closing Date: June 19, 2025

Job Description:

• Oversee the day-to-day activities of responding Security Personnel on site.
• Provide ongoing support/education to Supervisors on site.
• Coordinate and oversee all extra coverage request(s) made on site with Paladin Head Office.
• Oversee developing security requirements/projects related to the site's ongoing redevelopment/Renew phase(s) at Bridgepoint Hospital.
• Develop and maintain a training program for the department as well as each individual Supervisor/Guard.
• Ensure Supervisor/Guard training requirements are met to a satisfactory level and generate documentation of training upon request.
• Develop and maintain site post orders.
• Schedule and track recertification training, as required.
• Research/explore and develop additional training and education, based on department need and Supervisor/Guard interests to help grow and further progress the security program on site.
• Create and implement a standardized evaluation process.
• Attend Supervisor and Management Team meetings and ensure staff receive all pertinent information following such meetings.
• Respond to questions and concerns from front-line staff. Escalating any critical/organizational level concerns to the client with minimal delay.
• Quality Control – Ensure performance matrix standards are met.
• Coordinate case management if investigations and report back to the client in a timely manner via email or in person; briefing with appropriate documentation as necessary.
• Develop/participate in educational awareness programs and emergency preparedness (ie.Safe Walk Program, Restraint Demonstrations, Mock Codes, etc.)
• Maintain security application database and administer all software in collaboration with the client.
• Participate in committees (where applicable and requested by the client in agreeance with your Paladin Manager).
• Liaise with Police and other agencies as required.
• Provide statistical analysis of security operations on site m(monthly/quarterly).
• Track and follow-up on incident reports (RL6) – escalating to the client as needed, as defined by the client in agreeance with your Paladin Manager.
• Maintain / track staff attendance and manage appropriately.
• Monitor and maintain security equipment – escalating to Paladin Management and the Client as needed.
• Maintain ongoing daily communication with Paladin and the Client (and other delegate(s)) to ensure any risk to either organization (Paladin Security Ltd./Bridgepoint Health) is escalated and mitigated appropriately.
• It is NOT the responsibility of the Security Coordinator to take independent action on any incident that should otherwise involve leadership from either organization without their knowledge.
• Provide ongoing support/education to Supervisors on site.
• Coordinate and oversee all extra coverage request(s) made on site with Paladin Head Office.
• Oversee developing security requirements/projects related to the site's ongoing redevelopment/Renew phase(s) at Bridgepoint Hospital.
• Develop and maintain a training program for the department as well as each individual Supervisor/Guard.
• Ensure Supervisor/Guard training requirements are met to a satisfactory level and generate documentation of training upon request.

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

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The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!