Learning & Development Consultant (12-month term)

Position Type:
Temporary - Temporaire

If you're looking for a fulfilling career that can make a real difference in your life, and the lives of others, you've come to the right place.

As a national health solutions partner, we put people first in everything we do - and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest - and it's reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.

Medavie oversees Medavie Blue Cross , a leading all-in-one private health insurer and public health program administrator, and Medavie Health Services (MHS) , a primary health care solutions organization and the largest contracted provider of emergency management services in Canada. Together, we integrate benefits management, health management, and health care delivery.

Small team - HUGE opportunity to make a BIG difference

Be a part of our success in building organizational talent to support our people strategy in a high-performance culture.

This exciting opportunity allows you the flexibility to both "think" and "do". Your hands-on style with the ability to roll up your sleeves will make all the difference as you thrive on delivering to diverse groups across our organization and will have a fundamental impact on or the employees, we support in continually developing their skills. Your passion, compassionate nature and desire for quality is just what we need to support us in driving service forward for our growing business.

The Opportunity

Reporting to the Director of Organizational Development, you will be a key member of our Human Resources team working closely with key stakeholders within HR and the business to support diverse learning and development initiatives and manage our Learning Management System (LMS). Your expertise and passion for Learning and/or Organizational Development will contribute to your success in this role and impact leadership and organizational performance as we shape our desired culture.

Key Responsibilities

LMS Management, Support and Governance

• Lead the management and configuration of the newly launched Workday LMS content and governance to ensure key stakeholders comply with LMS guidelines
• Act as a gatekeeper for LMS content, review intake requests and provide recommendations on next steps for key stakeholders.
• Advise key stakeholders on go-to-market strategies leveraging the LMS for optimal configuration.
• Collaborate with the onboarding lead to configure onboarding programs in the LMS
• Participate in the Medavie Health Services (MHS) LMS governance meeting to stay connected with MHS learning initiatives and learn best practices

Skills and Development

• Execute on the content strategy, including:
• Launching the LMS to various client groups or/and audiences (support communication, key stakeholder's socialisation and training) to ensure seamless integration and effective use.
• Identifying third party vendors, conducting vendor reviews, leading SOW process, and vendor management.
• Creating or identifying training programs and services provided by existing vendors within the company to create a comprehensive inventory of all training content and programs offered.

Department Specific Learning and Development Initiatives

• Spearhead the development of new learning and development services for individual contributors by identifying learning and development initiatives within the business and partner with HR and client groups to translate the learning needs into effective learning solutions.
• Act as a coach and empower client groups in the design, development, and delivery of special Learning and Development projects.
• Support the business in the design and development of learning resources such as training, job aids, and guides.

Required Qualifications

• Education : A bachelor's degree in human resources or a related field such as Education, Business, Organizational Development, or Industrial Psychology with a CPHR as an asset.
• Work Experience : : 7 - 10 years of HR experience with a minimum of 5 years in Learning and Development.

Key Skills

• Excellent communication and interpersonal skills.
• Ability to influence and collaborate with stakeholders at all levels.
• Experience in designing and delivering learning programs.
• Strong project management skills.
• Tolerance for ambiguity
• Entrepreneurship

Other Qualifications :

• Learning assessment certifications and experience in adult learning principles and instructional design methodology are a strong asset.
• Computer Skills : Proficiency in MS-Office is required, specifically Word, Excel and PowerPoint and experience with on-line surveys and e-learning solutions.
• Knowledge of Workday LMS is an asset.
• bilingualism (English/French) is a strong asset.

Medavie Values

• Caring : You care about the internal clients we serve and contribute to a friendly, supportive, and collaborative team environment. You balance your kindness with the ability to deliver results. You maintain a positive approach with co-workers when dealing with complex situations.
• Responsive : You demonstrate personal adaptability and a willingness to change course when needed or make decisions in the face of uncertainty. You are skilled at anticipating needs, demonstrating flexibility and managing multiple priorities in a high performing culture.
• Innovative : You take inspiration from best practice and thought leaders in the field of OD work and embrace virtual learning and digitization as we develop and take more of our learning content and leadership programs online.
• Community Minded: : You are passionate about building relationships and delivering solutions with internal and external partners. You welcome others from all backgrounds and perspectives and value diversity of thought as you rally key stakeholders to design and deliver the most effective solutions.
• Accountable : You take pride and ownership and accept responsibility for your decisions and actions. You have strong project management skills with a results orientation.

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We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws . We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

If you experience any technical issues throughout the application process, please email: [email protected] .