Work Location:

Hours:

Line of Business:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

• Lead a high performing team; provide ongoing feedback and performance reviews, coach and develop employees and ensure performance management activities are undertaken and completed for all employees;
• Review and assess incoming files and allocate to appropriate Investigators;
• Conduct investigations in the capacity of a working lead where complex cases have been specifically assigned ensuring proper analysis and investigation standards are followed;
• Generally involved in more complex/sensitive investigations that may have significant reputational/ organizational impact;
• Ensure investigations are professionally conducted and completed in a timely manner;
• Represents the Bank in court proceedings;
• Ensures an integrated approach with other business areas, broader organization, and enterprise as appropriate;
• Establishes effective relationships with different Stakeholders and act as brand ambassador for our line of business both internally and externally;
• Coordinates and prioritizes multiple initiatives and manages resource allocation;
• Shares knowledge, information, skills, and subject matter expertise among the team and ensures the timely communication of issues and encourages good working relationships with other functions and teams;
• Establishes and fosters a cohesive team; promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives;
• Participates in the on-call program within the assigned Regions after hours;
• Identifies and communicates procedural weaknesses to businesses and participates in Root Cause Post Investigative Reviews (PIRs) as required;
• Maintain strong awareness of emerging trends and investigative techniques for own area of specialty;
• Maintain a culture of risk management and control, supported by effective processes in alignment with TD's risk appetite; and
• Supports the Sr Manager with various other tasks as required.

Qualifications/Competencies/Accreditation:

• Deep knowledge and understanding of businesses / technology, and organizational practices/ disciplines;
• Undergraduate degree or relevant professional certifications, designations, and/or 7+ years relevant experience;
• Ability to present and make recommendations to senior management and executives;
• Demonstrated, broad and in-depth knowledge of investigative techniques, proper protocol and financial criminal trends;
• Excellent written and oral communication skills;
• Sound knowledge of analytical tools and techniques;
• Demonstrated decision making abilities and judgment skills;
• Proven ability to effectively work in a fast-paced, high volume environment;
• Ability to effectively prioritize, multi-task and adapt to changing priorities;
• Flexible schedule allowing for travel as required and on-call, after hour's callback;
• Excellent Interviewing skills;
• Proven experience testifying in court;
• Knowledge of investigative best practices and evidence gathering/continuity requirements;
• Proven knowledge of Bank policies, standards and processes; and
• Good knowledge of Criminal Law, Privacy Legislation etc.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):