Requisition ID: 225938
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Manager, Field Accounting & Operations, Canadian Commercial Banking

Purpose

This role manages the client accounting function for Roynat Capital by providing close supervision to the field accounting team, thus ensuring that client accounts are maintained on an accurate, complete, authorized and timely basis.

Roynat Capital is a provider of customized financing solutions (including term loans, sub-debt, mezz-equity and equity) to mid-sized growth companies in Canada. The portfolio is of relatively higher risk generated by Roynat Equity Partners, a business unit that originates an invests equity investments. All types of transactions are customized and tailored to client needs, resulting in complex client accounting on portfolio loan and investment systems that are developed and maintained in-house.

Accountabilities:

Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

Manages the client accounting function by providing close supervision to the field accounting team. Designs, implements and tests internal controls to ensure that the client accounts maintained on an accurate, complete, authorized and timely basis. Directs and authorizes the daily client disbursements, monthly billing and ongoing amendments and collection processes. This includes:

• Maintains management controls including coordinating daily, monthly and periodic workflow and tasks;
• Ensures all department deadlines; the billing process, month-end process and accounts payable/receivable pertaining to client accounts are respected;
• Maintains a high level of processing accuracy in work prepared by field accounting team by verifying the accuracy, completeness and authorization of transactions and maintenance data, as inputted by others;
• Ensuring instructions and requests (which may include audit confirmation, payment of real property taxes, fees and expenses such as legal and insurance fees) from the District Offices are promptly acted on and verifying the completeness of the necessary financial and non-financial information;
• Verifying the accuracy of basic to more complex investments, administrative type amendments, balloon renewals and changes to the clients' portfolio as instructed by District Offices to ensure all systems have been accurately updated;
• Ensures that requests for funding of loans and investments are fulfilled by the deadlines imposed by ScotiaConnect (Scotiabank Online Banking System) and within the expected time frame of stakeholders, at the same time ensuring instructions from District Manager/Relation Manager are properly followed and approved;
• Routinely check that payments received are correctly allocated and client accounts are updated.

Ensures that various monthly portfolio and client reports (for both Roynat and broader Bank use) are prepared and submitted in a timely manner.

Responsible for the safekeeping, inventory and proper recording of share certificates, warrants, power of attorney and other related documents that are pledged against Roynat loans.

Key participant in the ongoing design, development and testing of process and system improvements and enhancements:

• Identifying and assisting in the development of specification design changes to improve the accounting systems, accommodate new products, simplify procedures, preparing 'how to' handbooks;
• Assisting with the implementation of changes to procedures and systems in relation to all of the accounting support systems.

Ensures that files and reports are systematically compiled, organized and retained according to standards in the designated network folder for Field Accounting.

Responds to inquiries and assists team members with resolving issues and inquiries from District Offices in a prompt and professional manner and in accordance with bank standards and escalating same when necessary.

Maintains the confidentiality of information and ensures compliance with Roynat security of data and applications on the office network in accordance with established Roynat and Scotiabank Guidelines

Participation in special projects, as required.

Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.

Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.

Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and, managing succession and development planning for the team.

Reporting Relationships:

Primary Manager: Director, Field Accounting & Operations
Direct Reports: Sr. Accounting Analyst, Intermediate Accounting Analyst, Bilingual Accounting Officer and Accounting Officer

Dimensions:

• Supervises a team of two analysts and two accounting officers
• Supports the client accounting, billing and reporting requirements of 25 district offices of Roynat across Canada
• Works with Roynat accounting systems (PAS, GL, AP)

Education / Experience / Other Information:

Education

• Post secondary education
• Working toward completing or have completed a professional accounting designation (e.g., CA, CMA or CGA)
• Solid working experience in a related industry.

Skills/Work Experience

• Strong conceptual, analytical, problem-solving and organization skills.
• A self-starter and an effective decision maker with the ability to manage effectively in a changing and complex business environment.
• Strong organization skills
• The ability to prioritize work
• Superior analytical skills to provide accurate interpretation of data and to provide instructions
• Strong communication and interpersonal skills
• Customer service excellence
• Demonstrated people management experience
• Ability to effectively coach the team
• Bilingualism considered an asset

Working Conditions:

• Work is in a standard office-based environment; non-standard hours are a common occurrence.
• Overtime may be required from time to time especially during deadlines (month-end and billing) and special projects as needed.

Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.