Work Location:

Hours:

Line of Business:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Pre Identified Candidate

Department Overview

Forecast Methodologies is part of TBSM's Enterprise Stress Testing (EST), responsible for central ownership and analysis of the balance sheet and income Statement Forecast Methodologies for EWST & MST.

The Canadian Line of Business Vertical team within EST is a cross-functional group supporting the end-to-end stress testing functions for TD's Canadian businesses including P&C, Wealth and Insurance. Our work encompasses multiple workstreams including data aggregation, model execution, model development, reporting/analytics, governance, and supporting regulatory requirements.

Job Description

The Program Manager is accountable and responsible for ensuring that all project deliverables for EWST and MST are implemented on time, within budget and meeting the expectations of the business in alignment with enterprise strategies. This position is accountable for all documentation and ongoing communications for all program activities. Ensures implementation of appropriate oversight and governance activities. Provides leadership, direction and coaching to teams(s) while partnering with business and executive stakeholders within a single or across multiple Lines of Business (LoB).

KEY ACOUNTABILITIES

Customer

• Collaborates with executive sponsor and key stakeholders to establish vision and aligns the project with the strategic and tactical direction of the business
• Engages with executive sponsor to ensure active participation on project initiatives
• Engages appropriate stakeholders to identify and manage required outcomes of projects
• Establishes effective project oversight and engages the correct levels to support the direction for the project
• Facilitates business meetings with senior stakeholders and executives to support successful and timely delivery of projects and programs
• Provides ongoing communication to Project Sponsor, key stakeholders and working groups, to ensure they are aware of significant changes to the project status in a timely manner
• Responds to inquiries and escalates concerns from stakeholders at all levels in the organization (technical, business, Senior and Executive Management)
• Provides advice and guidance to business partners and project team as required regarding best practices in project management
• Applies Organizational Change Management principles and practices in order to effectively manage the people side of change (e.g., stakeholder analysis, business process management, people readiness, sustainment planning, etc.)
• Communicates project summary, status, financials, etc. to appropriate to appropriate senior executives at the Bank
• Collaborates with the appropriate partners to ensure required resources are assigned to the project for successful delivery
• Builds consensus and relationships with project team and business

Shareholder

• Oversees the delivery of project / program / portfolio and owns outcomes that are aligned to established cost, timing, deliverable and scope objectives
• Ensures the strategic direction of the portfolio aligns with that of the business
• Initiates activities within the context of achieving strategic business objectives
• Owns overall accountability for managing risk across the portfolio
• Monitors and oversees large scale programs with high levels of risk exposure, impacting stakeholders across multiple LoBs
• Aligns the project / program risk and business operational risk to ensure all are understood in the context of the portfolio (i.e., risk related to technology, change management, procurement, business process management, requirements management)
• Evaluates detailed portfolio status reports and presents key highlights and related implications to senior executives and key stakeholders
• Ensures enterprise project / program / portfolio methodology and established / defined project / program management processes, discipline and controls are consistently applied to all projects
• Tracks projects / programs to ensure they continue to deliver towards the expected strategic objectives in terms of quality, cost, schedule and scope
• Monitors portfolio health continuously and engages management as required if project health changes
• Manages issue resolution and removes roadblocks
• Identifies opportunities to leverage economies of scale, reduce risk and improve the probability of successfully delivering expected business results
• Champions governance for project / program / portfolio
• Provides guidance and direction on resource and capacity management process for the overall portfolio

Employee / Team

• Indirectly manages a cross LoB Project team consisting of Business Analysts, Requirements SMEs, Business SMEs and Technology resources where applicable to the project
• Provides advice and counsel to project team and business partners
• Liaises with external vendors and consultants as required
• Coaches, leads and mentors project team members
• Supports effective onboarding and offboarding of project resources
• Effectively manages project resources and external contractors / consultants in coordination of competing priorities
• Educates project team members on governance process and facilitates related sessions
• Leverages the creativity and experience of project team members to solve issues as they arise
• Develops an understanding of the technical / business aspects of the project in order to effectively manage the project and resources
• Works effectively in teams by being driven to win for the TD team, working well with diverse teams
• Manages the project team, stakeholders and key project deliverables

Breadth & Depth

• Leads all program office meetings, including regulatory meetings, Steering Committee meetings, Business Sponsor Meetings, and Project Manager meetings
• Provides support the on the effective challenge process of all the evidence, documentation, and interpretation submitted by the programs/work streams
• Maintains records and historical archives for all Program Documentation on the SharePoint site
• Supports and administers the Program SharePoint site
• Works with the business and other team members to compile all of the material requested by regulators and internal audit
• Develops and maintains tools to facilitate recordkeeping requirements for the Program
• Development of reporting, dashboards, and project schedules
• Manages the development and updating of program processes and procedures
• Ensures that all relevant TD Bank documentation standards are incorporated into program documents
  

Education & Experience:

• Bachelor's degree preferably in Economics or Business
• Project Management Certification or relevant Project Management methodology experience
• Comprehensive knowledge of the practices, procedures and principles of project management
• Experience with external regulators, internal audit and/or compliance
• Demonstrated ability to develop strong, collaborative relationships across the enterprise
• Demonstrated ability to plan, lead, and successfully execute projects
• Ability to make an impact, influence and achieve results with effective negotiation, problem-solving and communication skills
• Ability to think strategically and possess strong business acumen
• Proven ability to stay focused under pressure, demonstrating resilience in challenging situations
• Experienced team player who enjoys sharing knowledge, experience, and ideas
• Excellent verbal and written communication skills with the ability to communicate with a wide variety of internal and external audiences at different levels in the organization
• Translate complex ideas, issues, or situations into clear, simple, and understandable terms
• Balance the needs of multiple stakeholders to meet the diverse needs of different interest groups
• Experience with the preparation and development of Executive level presentation materials, minutes, and dashboards
• Strong PC skills, including mastery of Microsoft Office products
• Excellent process improvement skills. Including the ability to evaluate procedures and recommend improvements.

• Excellent analytical skills
  

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):