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Systems Administrator

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Posted today
Job Details:
In-person
Full-time
Temporary
Experienced

Zone: Digital Health
Location: 70 O'Leary Avenue
Systems Administrator
Digital Health - UNIFIED COMMUNICATIONS
Temporary Full-time

Hours: 70 hours biweekly (8 hour; Days)

Salary: CG-36 ($63,499.80 - $70,870.80) Annual

Competition Number: VAC0011318

Posted Date: 2025-05-13

Closing Date: 2025-05-20

About the Role

Reporting to the Manager, Unified Communications, you will be responsible for the following:

  • Support and expansion of telehealth services and provide technical expertise in developing the migration plan from an on premise to cloud solution including implementation of plan.
  • Provide daily support to the telehealth environment.
  • Provide expertise in Video Conferencing technologies; on premise Expressway, Call Manager, etc., cloud Webex, Zoom, etc.
  • Demonstrate proficient skills in analysis, design, testing and implementation of virtual conferencing technologies.
  • Accountable for the support of VC applications, systems and enhancements for Virtual Care infrastructure and other environments.
  • Provide advanced system technical support.
  • Prepare clear and accurate documentation for procedures and process flows.
  • Plan, deploy, and manage Mitel telephone system implementations, including configuration, testing, troubleshooting, and user support across multiple enterprise locations.
  • Administer and maintain Microsoft Intune Mobile Device Management (MDM), ensuring secure device enrollment, policy application, application deployments, and ongoing monitoring.
  • Monitor, analyze, and report on system health and usage, leveraging Mitel Performance Analytics (MPA), Intune dashboards, and related analytics tools.


About You

Your education and experience include:

  • Bachelor's Degree in Computer Science or Diploma in IT Related field.
  • Minimum 5 years' progressively responsible experience in a system support role.
  • Experience working with a wide variety of technical platforms such as UNIX, Linux, Windows, Server, and Desktop Virtualization.
  • Experience providing technical advice to project teams and management.


You have the following skills and abilities:

  • Strong analytical and problem-solving skills.
  • Ability to convey complex technical concepts to non-technical team members.
  • Have excellent communication (written and oral) and interpersonal skills complimented by the ability to develop and maintain effective working relationships.
  • Understanding of privacy, confidentiality, and access issues.
  • Ability to deal with sensitive information using excellent judgment, diplomacy, and discretion.


Demonstrated equivalencies may be considered.

Competition Number: VAC0011318
Company Website: https://NLHealthServices.ca/
#Healthcare jobs
#Administrative jobs
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About NL Health Services

About NL Health Services

If you come from away, you’ll discover just how special Newfoundland and Labrador is. If you're a local, you already know this. It’s our people. It’s our culture. It’s our stories (and oh do we love our stories).

If you’re looking to grow your health career in a place with adventure around each corner and a strong sense of community, then let’s put on the kettle and have a chat. Newfoundland and Labrador (NL) Health Services might just be the perfect fit for you.

Why join NL Health Services?

There are many reasons. You will put your skills to great use in a unique and remarkable part of the world, be part of interdisciplinary and talented health-care teams and have access to state-of-the-art equipment and modern facilities.

  • We also offer incentives for local talent, those looking to return home and those new to our province.
  • Competitive remuneration and attractive benefits package.
  • Generous vacation packages and paid time off.
  • Full-time and part-time pension plans options.
  • Health insurance, dental and long-term disability plans.
  • Financial incentives and relocation support.
  • Student placements and clinical residencies.
  • Remote work options available.
  • Fast pathways to nursing for out-of-province applicants.

With a rich and unique culture, and tremendous natural beauty, Newfoundland and Labrador is an ideal place to call home, with a growing diverse population and among the safest places in the world to live.

About NL Health Services

At NL Health Services, we are responsible for delivering health and community services to more than 510,550 people living in Newfoundland and Labrador. Our team consists of more than 22,000 dedicated health workers who are committed to providing the best care in communities across the province, in five geographical areas.

The provincial health authority was created in April 2023, following recommendations from Health Accord NL, and brings together five former separate health entities. Our goal is to improve the health of the people of Newfoundland and Labrador and to create a more integrated, accessible, technologically enhanced, equitable and sustainable health system.

We know that it is the people – employees, physicians and volunteers – that together make NL Health Services a great place to work. We believe that every person carries valuable knowledge, experience and perspective, and it is in this diversity that we find strength. At NL Health Services, we embrace the distinct and complementary characteristics of all our members as we seek to eliminate health disparities by providing fair, equitable and quality health care to all patients, residents and clients.

If your passion is to provide extraordinary health care to the residents of the communities of Newfoundland and Labrador, we want to hear from you.

Come, work with us, and be extraordinary every day!

For more information, please visit: https://nlhealthservices.ca/.

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