Job Description: Technical Operations Manager, Atlantic Hockey Group

Position Title: Technical Operations Manager

Location: Moncton, New Brunswick

Organization: Atlantic Hockey Group

About Us: The Atlantic Hockey Group is dedicated to providing top-tier hockey programs across Atlantic Canada. We are committed to fostering the growth and development of hockey players through innovative and comprehensive training programs.

Position Overview: The Technical Operations Manager will oversee several key technical operations of the Atlantic Hockey Group, ensuring efficient management of registration software and program scheduling. This role requires a strong blend of technical expertise, management skills, and an understanding of hockey program administration. Below covers the key responsibilities among other tasks.

Key Responsibilities:

Management of Registration Software:

Oversee the operation and maintenance of the registration software.

Ensure seamless user experience for participants registering for programs.

Troubleshoot and resolve any technical issues that arise with the registration system.

Program Scheduling:

Develop and manage schedules for various hockey programs and events.

Coordinate with coaches, venues, and participants to ensure efficient scheduling.

Maintain up-to-date and accurate scheduling information on all platforms.

Online Stores

Manage the online stores process for apparel and other items.

Oversee process of sourcing items from providers.

Data Management:

Ensure the security and integrity of participant data.

Manage data analytics to optimize program offerings and improve user experience.

Communication and Collaboration:

Work closely with the coaching staff to align technical operations with program goals.

Communicate effectively with all stakeholders, including participants, parents, and partners.

Qualifications:

Proven experience in managing registration software and program scheduling, preferably within a sports organization.

Strong technical skills, including proficiency in relevant software and systems.

Excellent organizational and problem-solving abilities.

Strong communication and interpersonal skills.

Knowledge of hockey programs and a passion for the sport is highly desirable.

Benefits:

Competitive salary

Comprehensive benefits package

Opportunities for professional development and growth within the organization

Application Process: Interested candidates are invited to submit their resume and cover letter detailing their qualifications and experience to [email protected]

The Atlantic Hockey Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.