Position Type:
Permanent

If you're looking for a fulfilling career that can make a real difference in your life, and the lives of others, you've come to the right place.

As a national health solutions partner, we put people first in everything we do - and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest - and it's reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.

This Change Management Analyst position is reporting to the Team Leader, Change and Release Management is a key role that oversees the successful implementation of changes within our organization. The main responsibility of the Change Management Analyst is to manage and operate the Change and Release Management programs. Primarily, this position facilitates and oversees the implementation of all changes ensuring risk mitigation and process adherence.

Key Responsibilities:

• Process practitioner: Actively participate on approving all changes and releases.

• Overall accountability for change planning and sequencing of change events.
• Definition and documentation of change enablement process, schedule, deliverables, and pre/post deployment activities and reviews.
• Manage daily change requests and identify potential roadblocks and develop strategies to mitigate them, leading to a smoother and more successful change process.
• Oversee the weekly Change Review Board meetings and give final approvals.
• Overall compliance and coordination to the Release Management process as it relates to Change Enablement and gating criteria for production readiness.

Skills:

• Strong understanding of technical infrastructure and development lifecycle.
• A professional Designation in Change and Release management.
• Understanding of software and hardware systems components.

• Strong communication and problem-solving skills.
• Ability to work independently in a busy technical environment.
• Good understanding of software development, build and testing best practices.
• A high attention to detail, and strong organizational skills.
• Strong interpersonal, communication, and key judgment skills.
• Working knowledge of the environment and tools and technology used by the application and infrastructure area.
• Strong technical aptitude.

Education:

• University Degree or College Diploma in Computer Science or similar program
• Certification in ITIL4 Foundations required
• Specialized ITIL4 Certifications an asset

Work Experience: 5+ Years of experience in a relevant capacity

Security Clearance: Security Clearance Requirement: In conjunction with our contract with the Federal Government, you will be required to have Reliability Status Clearance (Enhanced Level B). This includes Fingerprinting, Criminal Record Check, Credit Check and you must have resided in Canada for at least 5 years and hold Permanent Resident or Citizenship Status.

What we offer:

• Permanent full-time position with opportunity to grow in a well-established organization
• Flexible work arrangements and emphasis on work-life balance
• Remote and hybrid work options
• Comprehensive health, vision and dental plan that is 100% employer paid effective on your first day
• 100% employer-matched Defined Contribution Pension Plan
• Annual Incentive Bonus which recognizes your contribution to our success
• In addition to paid vacation, we offer a gifted week of vacation in your first year and an optional Vacation Purchase Program
• An organization where we encourage personal learning and growth with opportunities for career development and advancement
• Providing wellness benefits, health resources and fitness center discounts

#CBM1

#LI-VS1

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws . We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

If you experience any technical issues throughout the application process, please email: [email protected] .