Zone: Central Zone
Location: CNF - Central Newfoundland Regional Health Centre, Grand Falls-Windsor (Remote Work Opportunity)
Nursing Education Coordinator II
Central Zone - PCZ-Starling Capital Informatics
Temporary Full-time (Approximately 14 months)
45398TMP

Hours: 75 (8 hours; Days)

Salary: NS30 (CAD41.16 - CAD51.24 per hour)

Competition Number: VAC0010763

Posted Date: 2025-04-30

Closing Date: 2025-05-10

As part of the Newfoundland and Labrador Health Services, the Digital Health division provides quality information to health professionals, the public, researchers, and health system decision makers. Our mandate includes the development and implementation of a confidential and secure provincial electronic health record as well as other provincial clinical information programs, including the change management required to support adoption by end user clinicians.

EPIC has been selected as the preferred digital health solution for this HIS project. This transformational change will allow us to join other Canadian provinces in the modernization of our provincial health information system. In support of the HIS project, it has been determined that the NL Health Services will require Clinical Informatics Consultants.

About the Role:
The CIS reports directly to the Informatics Manager- Core Inpatients. As a Clinical Information Specialist (CIS) you will be assigned to the ASAP (Emergency) Department Application. The CIS need to design and build workflows that take advantage of this integration. The CIS integrates with a variety of systems, including scheduling, lab, radiology, billing, and inpatient. The CIS will be expected to be cross trained between 1-2 applications.

Travel to Wisconsin (United States) for training is an expectation of this position. The scheduled date for this training is June 3, 2024. A valid passport will be required.

You will be responsible for, but not limited to, the following:
• Participate in workflow adoption sessions, especially for patient tracking.
• Work closely with other implementation teams to analyze the ED workflows and configure shared master files.
• After go-live, continuing to be actively involved in communicating with end users to modify and maintain proper user security, reports, and other functionality necessary to maximize the efficiency of our ED workflows.
• Understand the objectives for implementing an HIS and can recognize opportunities for process redesign that will help our organization maximize the benefits of the implementation.
• Understand and account for a vast array of integration points.
• Establish and maintain effective working relationships with clients across all levels of the organization.
• Work with the Physician, Nursing, Allied Health and Leadership Champions
• Coordinate/oversee project-related activities, and tasks assigned to analysts.
• Coordinate and communicate with our end users and representatives from ancillary departments, such as lab, radiology, and pharmacy.
• Understand the objectives for implementing an HIS and can recognize opportunities for process redesign that will help our organization maximize the benefits of the implementation.
• Responsible for maintaining dependable and accurate data in Health Information Systems while ensuring these systems support clinical standards, best practice in acute and long-term care and community areas throughout the province.
• Analysts will cross-train broadly.
• Understand and account for a vast array of integration points.
• Analyze workflows and documentation, including use case development.
• Elicit and translating business and technical requirements into appropriate technical specifications.
• Work with end-users to define, execute and track test scenarios and ensure appropriate end user training.
• Communicate and document business and IT information in line with agreed processes and procedures effectively.
• Facilitate and leading group meetings such as workshops while documenting outcomes.
• Provide input and advice on IT solution strategies, plans and deployments.
• Ensure adherence to governance and Digital Health Division standards (e.g., privacy and security)
• Provide oversight, advice, and guidance to high paced teams.
• Support change management and deployment of new software systems.
• Manage the implementation, support, and recommendation for enhancement of clinical software applications in the health system.
• Provide ongoing consultation and support for users of clinical applications from a variety of clinical perspectives for complex and program specific clinical information systems.
• Develop and implementing policies and procedures for providing support for clinical applications in the health system.
• Consult with application users, program managers, information systems staff, application support personnel, vendors/private businesses, and public stakeholders to identify implementation issues and work with management of the program to resolve issues.
• Assist in develop application training materials and manuals for users of clinical applications within the health system and provide application training when required.
• Facilitate feedback and communication among end users, management, and the regional and provincial stakeholder groups through participation in regional and provincial committees and user groups to promote system usage and improve data consistency.
• Optimize use of current reporting capability in the clinical applications and support the development of additional report specifications when required for the effective management of client programs and service delivery through advocacy, training, and consultation with program managers.
• Analyze the clinical information requirements of the organization through consultation with managers and professional staff and evaluating opportunities for using clinical applications to meet identified needs and improve efficiencies.
• Facilitate the review of new clinical information systems with prospective users of the and provide feedback from the consultations to the management team.
• Collaborate with various stakeholders at all levels to review and assess application usage and data quality through periodic audits for compliance with regional, best practice and legislative standards, and identifying strategies to improve compliance.

About You:
Your education and experience include:
• Graduation from an approved/recognized post-secondary nursing education program with a Baccalaureate degree in Nursing is required.
• A current practicing license with the College of Registered Nurses of Newfoundland and Labrador (CRNNL) is required.
• Willing to acquire Epic Certification; prerequisites, participate in Epic training/education sessions, complete self-assessments and successfully challenge the certification exam.
• Minimum of five years’ experience in the health system in a clinical discipline, health information or information technology.
• Understands emergency department’s operations, processes, and workflows.
• Has the technical aptitude to quickly learn how other applications work and apply his understanding throughout the implementation and during maintenance.
• Understand the integration with the accompanying ADT application.
• Understand the other areas and applications that frequently integrate with ED, including the inpatient HIS, ICU, pharmacy system, lab system, and radiology information system.

You have the following skills and abilities:
• Strong communication and organizational skills
• Past success with large-scale system projects
• Reinforce the importance of the project together with the executives and the Project Executive and provide consistent communication to the project team.
• Provide perspective on common challenges and strategies for success.
• Approach problems constructively by focusing on how to move the project forward.
• Appropriately match team member skills to team responsibilities
• Explore and analyze alternatives