Position: Security Guard
Site: University Health Network - West Park
City: York ON. - 170 Emmett Ave, York
Averaging Agreement: Overtime is Averaging Agreement (AA) after 88 hours
Status: Full-Time
Hours: Continental Rotating - 0800 - 2000// 2000 - 0800
Pay Rate: $19.19 / an hour
Internal Posting Date: April 25, 2025
Internal Closing Date: May 1, 2025
External Closing Date: May 16, 2025

Essential Job Functions:

• Working on assigned shifts, you will provide proactive and reactive security patrols and respond to incidents.
• Display excellent customer service skills and be able to work with people who are under stress or in need of medical assistance.
• In this role, it is essential that you are physically fit and able to stand and walk for long periods of time.
• Perform a variety of preventative and reactive duties to include but not limited to interior and exterior patrols within the hospital as well as exterior of all buildings and areas of the organization.
• Provide security escort service to staff and visitors as requested.
• Accountable for keeping accurate logs and notebook entries of all shift activity and calls for service.
• Accountable to write accurate reports upon investigations or reportable occurrences in a timely manner upon completion of occurrence.
• Investigate and follow up on incidents, report writing, door opening requests, and CCTV camera reviews.
• Security Guards shall warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary.
• Responsible for all office duties (i.e. ID badges, key distribution, lost and found, etc.
• Be courteous and cooperative with high-quality customer service.
• Good interpersonal skills with the ability to interact effectively at various social levels and across diverse cultures.
• Must be able to communicate clearly with clinical staff, and the general public while conveying professionalism and authority at all times.
• Able to maintain professional composure when dealing with unusual circumstances and people under conditions of urgency and in pressure situations.
• Write clear, concise, and legible reports.

Prerequisites:

• Valid Security License for the province of Ontario
• Valid First Aid & CPR - Level C (from a WSIB-approved vendor)
• English (oral and written) fluency is a must
• Previous experience in security, by-law, parking enforcement - considered an asset
• Must be able to provide certifications in Use of Force (UoF) and Management of Aggressive Behaviour (MOAB)
• Applicants lacking these certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position
• Please be aware: The UoF/MOAB training is not paid as it is a pre-requisite, however Paladin will cover all of the costs of the training with a 6 month commitment to the position/availability
• Authorized to legally work in Canada

Why choose Paladin?

• Opportunities for advancement and growth
• Unionized benefits (including Education Allowance & Pension Plan)
• Free Uniforms
• Annual Boot Allowance
• Security license reimbursement
• Dry cleaning & hemming/tailoring allowance
• Paid vacation & sick days

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require accommodation during the interview process, please let us know and we will work with you to meet your needs.

#IND1

Paladin Security: Making the World a Safer and Friendlier Place because we CARE!
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Benefits Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.