Competition Number: PF 25-007

Salary: $49,928.00 - $54,833.00/Year

Job Type: Temporary Full Time

Closing Date: May 5, 2025

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Position Overview:

The Front Desk will be the single (physical) point of contact for the public visiting the PEEL Plaza police facility. Under the general supervision of the Information Services Coordinator, the position is responsible for general reception and administration duties for the Saint John Police Force as outlined in the Standard Operating Guidelines.

• General reception duties including maintenance of visitor access control based upon adopted procedures.
• Act as first point of contact with visitors (persons not in custody), managing the access of visitors to the facility using established procedures.
• Liaise with various internal divisions/units to respond to visitor needs, such as criminal record check, fingerprints, interviews, taxi licenses, etc.
• Distribute criminal record check letters and other documentation left with front desk by internal staff for pick-up by members of the public.
• As required, process civil fingerprints relating to criminal record checks.
• Liaise with external agencies (DOJ, RCMP, Parole) with respect to directing visitors using established principles.
• If required, monitor CTV and report any unusual or criminal activity based upon established principles.
• Provide and control access to the multi-purpose room or other meeting areas in the lobby area.
• Control access to washrooms in the lobby area.
• Organize mail by division/unit for pick up.
• If required, monitor and respond to intercom from loading dock area.
• Assist property control staff with shipping/receiving as required.
• Answer the Saint John Police Force Administration line (3200, 3201).
• Use computer, H T E related applications, and general office equipment.
• Order office supplies and maintain stationery stockroom.
• Perform general office duties as required including keyboarding, photocopying, and filing.

Essential Qualifications:

• Keyboarding Skills of at least 35 WPM.
• Must be security cleared.
• A proficiency in French (Intermediate) as per the Province of New Brunswick Oral Proficiency Rating Scale.

Education and Training:

The successful candidate must possess a diploma in Office Administration from NBCC or Business Certificate 1 from UNB, or an equivalent program.