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Security Operations Command Centre Operator Guard - University Health Network - Full-Time - YORK

Job Details:
In-person
$23.98 / hour
Full-time
Entry Level

Position: Security Operations Command Centre Operator Guard
Site: University Health Network
Schedule: 8-12 Hour Continental Shifts both Days and Nights - Subject to change based on Company needs - Flexibility Required.
Averaging Agreement
: Overtime is Averaging Agreement (AA) after 88 hours OR ESA
City: Toronto, ON
Status: Full-Time
Hours: Continental
Pay Rate: $23.98/ Hr
* Non-Union Position
Internal Posting: Feb 3, 2025
Internal Closing: March 1, 2025
External Closing: March 1, 2025

Are you interested in starting a career in a fast-paced and growing industry? As a provider of security services to clients with complex security needs, Paladin Security Group is offering an exciting career opportunity for you to give back to your community while developing skills for future careers. Our training programs are also a leader in the security industry, and they will help prepare you for advancements, as well as build your resume for a potential career in law enforcement.
Job Description:
In this key role, you will oversee a state-of-the-art healthcare command center. Your role will include the following:
  • SOC Operator is a shift lead role, responsible for the oversight of the security platoon
  • Responsible for orienting guards to their respective roles
  • Assist in tracking and deployment of security staff
  • Monitor and operate numerous command center systems including, access control, CCTV, fire, and life safety.
  • Make emergency overhead announcements
  • Collaborate with the Security Coordinator on special projects
  • Assist in training new staff
  • Answer Telephones and dispatch calls from the command centre
  • Handle a variety of dispatch duties including incident call taking.
  • Liaise with security staff, Paladin Operations Centre, and assist with deployment
  • Liaise with visitors, clients, and staff
  • Manage Lost & Found
  • Manage the issuance and return of facility keys and ID/Access cards
  • Issue Visitor and Contractor badges
Essential Job Functions:
  • Be courteous and cooperative with high-quality of customer service.
  • Good interpersonal skills with the ability to interact effectively at various social levels and across diverse cultures.
  • Must be able to communicate clearly with clinical staff, and the general public while conveying professionalism and authority at all times.
  • Able to maintain professional composure when dealing with unusual circumstances and people under conditions of urgency and in pressure situations.
  • Write clear, concise, and legible reports.
  • Communicate any concerns/issues with Sthe ite Coordinator.
Requirements:
  1. A Valid Ontario Security Guard License
  2. Proficient in English (both oral and written)
  3. Degree in Police Foundations, Protection Security and Investigations, Criminology, or Border Services
  4. Proof of double COVID vaccination
  5. Immunization Record (measles, mumps, rubella, varicella, and TB skin tests 1 and 2)
  6. Valid First Aid and CPR Level C Certification
  7. Experience working in a command or dispatch center would be an asset
Highlights:
  • Extensive Paid Industry Training
  • Benefits & Other Perks
  • Opportunities for Growth & Advancement
#IND1
Work With Us

Paladin Security: Making the World a Safer and Friendlier Place because we CARE!
Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Competition Number: 764398
Company Website: https://paladinsecurity.com

About Paladin Security

About Paladin Security

Fondée en 1976, Paladin Sécurité est devenue la plus grande entreprise de sécurité à service complet du pays. Avec 30 succursales d'un océan à l'autre, Paladin fournit des services de sécurité spécialisés dans un large éventail de secteurs afin de répondre à des besoins uniques en matière de sécurité et de sûreté.

Nous sommes fiers de défendre nos employés en tant que membres de la famille Paladin et d'établir une nouvelle norme dans l'industrie grâce à notre formation de pointe, à notre modèle de sécurité fondé sur l'empathie, à notre philosophie de promotion interne et à notre culture "CRRE" (CARE en anglais).

En investissant dans notre personnel et en fournissant des services de premier ordre, nous sommes fiers de figurer parmi les sociétés les mieux gérées et les cultures d'entreprise les plus admirées au Canada. Nous nous engageons à fournir en permanence des services de sécurité exceptionnels, afin de rendre le monde plus sûr et convivial.

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