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Assistant Coordinator

In-person
$41,830 - $52,288 / year
Full-time
Experienced
Company Benefits
Wellness Programs
Posted 21 days ago

Title : Assistant Coordinator

Employee Working Location : In-person (Vancouver, BC)

Employment Status : Permanent Full-Time

Salary Band : $ 41,830 - $ 52,288 / year

The Canadian Red Cross (CRC) - an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada's Best Employers 2024, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.

In this role, you will :

  • Ensure that client services objectives and targets are met, monitor program delivery to ensure high performance standards and quality control.
  • Assist in developing annual action plans for the client services team.
  • Oversee the receiving, processing and tracking of client service requests, meeting Red Cross standards for timeliness and quality.
  • Liaise with Talent Acquisition, Shared Services and Volunteer Engagement Experience regarding volunteer requirements necessary to achieve program objectives.
  • Develop and implement volunteer retention and engagement activities.
  • Select, supervise, and coach Lead Client Service volunteers in their role as volunteer supervisors.
  • Contribute to and recommends modifications to systems designed to streamline, better secure or otherwise improve service delivery.
  • Track financial and equipment donations and initiate corrective action when required.

What we are looking for :

  • The minimum qualifications for this position are the completion of a two (2) year post-secondary diploma with a concentration in rehabilitation sciences, social services, business, and a minimum of two years of experience in volunteer management in a service-oriented capacity, or an equivalent combination of education and experience.
  • Proficient in MS Office suite.
  • Strong interpersonal skills.
  • A collaborative approach to finding solutions.
  • Ability to influence and lead others.
  • Proven customer-service orientation.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Knowledge and experience working in health programs is an asset.
  • Experience working with a diverse population, and an understanding of cultural issues is an asset.
  • Fluency in English is required, and fluency in another language is an asset.

Working conditions :

  • Frequent travel around the lower mainland region.
  • Valid Provincial Class 5 driver's licence.
  • Current First Aid Certification, or willingness to take training.
  • Some work will be conducted during non-traditional work hours, (Saturdays).
  • Eligibility to work in Canada : At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
  • If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).

#RegularRecruitment #CHW-HELP

Salary Band:
$41,830 - $52,288

Competition Number: 13824
Company Website: http://www.redcross.ca

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About Canadian Red Cross

About Canadian Red Cross

The Canadian Red Cross is one of the most inspirational not-for-profit organizations in Canada and around the world, and the leading humanitarian organization through which people voluntarily demonstrate their caring for others in need.

We are guided by our Fundamental Principles of humanity, impartiality, neutrality, independence, voluntary service, unity, and universality. We help people and communities in Canada and around the world in times of need and support them in strengthening their resilience.

Why join the Canadian Red Cross?

Be part of a team that shares your passion.
Our organization is made up of diverse and dedicated individuals who share one common goal: to help people in times of need.

Use your skills for the greater good.
The Canadian Red Cross mission has never been more crucial than it is today. From field nurses to software and web developers, we are always looking for new talent with a wide range of skills to help us advance our humanitarian efforts.

Work for one of Canada’s top employers.
We value our employees as much as we value their work. That’s why after surveying over 10,000 Canadians, Forbes selected the Canadian Red Cross as one of Canada’s best employers.

Respectful and Inclusive Work Environment.
The Canadian Red Cross is deeply committed to its humanitarian mission and creating respectful and inclusive work environments for the people we serve and our personnel. We strive to develop a diverse organization that is representative of the people it serves and fosters a culture of inclusion and belonging.

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