Job Title or Location

Senior Advisor, Operational Governance & Learning

Scotiabank - 826 Jobs
Toronto, ON
Posted 3 days ago

Requisition ID: 202387
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.


Operational Governance & Learning – GSOS supports the Banks overall AML program. By conducting intake/triage, name scanning, payment screening activities, Operational Governance & Learning – GSOS is able to identify and monitor high risk customers and suspicious activities.

The Senior Learning Advisor is responsible for the development and deployment of Global AML Operations training initiatives for Canadian Banking. This includes conducting current design, delivery and ongoing maintenance of training programs. The Advisor will work closely with their Manager and Senior Manager to provide tailored solutions to further the strategic goals of the business, and to partner with Global Learning to develop AML Operations business solutions.

The Senior Learning Advisor will be accountable for supporting AML Operations teams in Toronto, Bogota and Dominican Republic.


• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Maintain solid understanding of AML Operations and business units, including annual objectives/strategies.
• Develop subject matter expertise in assigned business units to effectively support training.
• Design and deliver training (as assigned) to address AML Operational process/procedural knowledge.
• Create learning and performance solutions to support AML Operations new hire training and ongoing ad-hoc training to meet the learning needs of an AML Operations.

• Develop and deliver programs, tools and resources to meet business unit, enterprise policy, audit and regulatory needs.
• Ensure all training materials are clear, concise, consistent, and instructionally sound
• Construct learning objectives for optimal assessment of learning retention
• Liaise with Subject Matter Experts, as required, throughout the design and development process for content validation.
• Ensure all necessary reviews/approvals have been received prior to training implementation.
• Maintaining strong AML knowledge, including external best practices and trends and making recommendations to evolve existing programs.
• Openly sharing best practices and identify to manager/senior manager opportunities to work more effectively AML Operations business units. Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Policies & Standards and the Guidelines for Business Conduct.
• Champions a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment; communicating vison/values/business strategy and managing succession and development planning for the team
• Self-starter able to take initiative, identify areas of improvement independently and proactively keeps up-to-date with changes to process/procedures that affect business units supported

Skills, Experiences and Functional Competencies

• Excellent written and verbal skills required to prepare communications and interact effectively with internal and external parties.
• Thorough knowledge of related regulatory requirements including KYC, AML, Anti-Terrorist Financing Policies legislation and procedures;
• Thorough knowledge of the Bank's interactive systems including MS Office Suite
• Previous experience with AML would be an asset
• Results oriented, highly motivated with a keen ability to influence others
• Self-reliant and pro-active approach to work
• Strong analytical, problem-solving and critical thinking skills
• Ability to work in a sometimes ambiguous environment and ability to 'connect' the dots
• Ability to demonstrate highly developed facilitation and presentation skills
• Demonstrated ability to adapt to the most effective facilitation approach (in class, by phone, virtual)
• Consistently demonstrate self-awareness, self-management, social awareness, relationship management, and Scotiabank's Core Values: Integrity, Respect, Passion and Accountability

Education / Experience

• University Degree or equivalent and a minimum of minimum of 3 years of experience in the financial services industry preferable in GAML/ATF related field
• ACAMS certification is an asset
• Spanish an asset

Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Competition Number: 202387
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