About Us:

Established in 2012, Alta Trading Inc. imports original Italian products to Canada, catering to the needs of our customers. Created to share the true taste of Italy, we bring natural, organic, and authentic products in small batches.

Committed to quality service, Alta Trading Inc. is dedicated to each customer, working together to ensure the right products are on your shelf and that you believe in them as much as we do.

Business address: Alta Trading Inc., 143 Boon Avenue, Toronto, ON, M6E 3Z6

Work Location: 701 Millway Avenue, Concord, ON, L4K 3S7

Terms of Employment:

• Full-time position: 40 hours/week
• Wage: 28.35$/hour
• Vacation: 10 days of paid vacation per year
• Benefits: Dental plan, Disability benefits, Health care plan, Vision care Benefits, Free Parking Available
• Work Location: In-person at 701 Millway Avenue, Concord, ON, L4K 3S7
• Expected start date: As soon as possible.
• Schedule: 9 am - 5 pm, Monday to Friday
• Positions: 2
• Start Date: As soon as possible
• Please send us your cover letter and resume via email: [email protected]

Duties / Responsibilities:

• Represent the company in dealings related to the import of Italian food products.
• Leverage strong interpersonal skills and Italian language proficiency to maintain communication with Italian suppliers to ensure a smooth supply chain and product availability.
• Develop and maintain strong relationships with existing clients, understanding their needs and providing tailored solutions.
• Conduct regular follow-ups to ensure client satisfaction and identify opportunities for upselling or cross-selling products.
• Research and identify potential clients within the Canadian market.
• Initiate contact and build relationships with new clients through cold calls, emails, networking events, and trade shows.
• Prepare and deliver compelling presentations and demonstrations on the benefits and uses of authentic Italian food products to clients.
• Customize presentations to address the specific needs and interests of different clients.
• Provide accurate and competitive price estimates, credit terms, and delivery dates to clients.
• Negotiate contract terms and ensure mutual agreement between the company and clients.
• Draft, review, and manage sales contracts, ensuring all terms are clearly defined and agreed upon.
• Coordinate with internal departments to ensure the timely preparation and delivery of contracts and related documentation.
• Act as a primary point of contact for clients after the sale, addressing any issues or concerns promptly.
• Provide ongoing support and maintain open communication to ensure client satisfaction and repeat business.
• Continuously update knowledge on product innovations, competitors, and market trends.
• Assist senior management in developing sales strategies and tactics based on market conditions and competitor activities.
• Assist senior management in developing and coordinating team efforts to ensure a cohesive and effective sales strategy.

Minimum Qualifications and Experience:

• Completion of secondary school is required.
• 2+ years experience in sales and/or sales account management in a similar industry.
• Proficiency in Italian and English, both spoken and written, to communicate effectively with Italian-speaking and English-speaking suppliers and clients in Italy and Canada.
• Knowledge of the Italian food product market and the ability to articulate the benefits and uses of various products.
• Familiarity with European Union regulations and certifications (such as IGP, DOP, and STG) for specialty products is an asset.
• Strong sales and negotiation skills with a proven track record in a similar role.
• Excellent presentation and communication abilities. Must have excellent interpersonal skills and be passionate about delivering an exceptional customer experience.
• Ability to manage multiple clients and tasks simultaneously.

Please send us your cover letter and resume via email: [email protected]

We promote the principles of diversity and inclusion and adhere to the tenets of the Canadian Human Rights Act. We encourage applications from members of Indigenous, Black, and other racialized communities, persons with disabilities, women and non-binary persons, and persons of all ethnic origins, religions, sexual orientations, classes, gender identities, and expressions.

We provide accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation.