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Commercial Account Manager – Atlantic Canada

In-person
Full-time
Experienced

Position Purpose:
The CAM is responsible for driving and developing customer relationships by identifying customer needs, informing customers about the company's products or services, providing solutions and recommending new and better products. Handles customer requests and issues via telephone, fax or email.
Coordinates with the SSC team and cross functional departments to ensure that customers receive the best service possible. Cater to the clients next project and work capital budget plans with clients in order to grow the account. Continue building the home depot Brand by becoming the "Supplier of Choice".
Position Responsibilities:

  • Opening new accounts is a MUST
  • Scheduling appointments and visiting existing clients to review product needs and determining other opportunities.
  • Providing product quotes as required.
  • Organizing and attending joint sales calls with Vendors and clients
  • Continuously updating customers on product changes and modifications.
  • Providing solutions to customers' problems.
  • Product introduction of new releases.
  • Liaising between customers and the company for up-to-date status of service, pricing and new product release launches
  • Performing maintenance and updating of customers' accounts including contact names for future sales.
  • Keeping up to date on new products, services, procedures and tools by attending training and departmental meetings
  • Use of "SAP COM" as a day to day activity


Candidate Qualifications:

  • Internal Candidates: Must fulfill minimum time-in-position (1 year) and performance management code requirements (M+, Meets Expectations and Consistently Demonstrates)
  • Excellent communication skills.
  • Proven ability to build effective partnerships throughout the organization.
  • Acts with urgency and sets aggressive goals and achieves them
  • Effectively prioritizes multiple demands and follows through on commitments
  • Solid knowledge of the Home Depot IBM computer system stores.
  • Ability to work a flexible schedule
  • Ability to travel 50%-75% of the time, including 25%-50% overnights (Driving outside sales activities)
Competition Number: 263607BR

About Home Depot

About Home Depot

Learn more about the Home Depot Canada

The Home Depot Canada is the Canadian arm of one of the world's largest home improvement retailer. The company operates 182 stores in 10 Canadian provinces, employing more than approximately 28,000 associates coast-to-coast.

Whether you are looking for a part-time job or place to start your career, The Home Depot Canada is the place for you. We offer a full range of full-time, part-time and seasonal positions at our Toronto-based Store Support Centre, retail stores, and distribution centres.

The Home Depot Canada is a great place to develop your career and to grow professionally. So apply today and come grow with us!

Careers Management

In total, The Home Depot Canada delivers more than 1,000,000 hours of training each year, affecting all 28,000 associates across the country.

As the leading home improvement retailer in Canada, our business thrives on our associates' knowledge, enthusiasm and passion to deliver exceptional customer service. For you, that means you will receive the training you need to learn, grow and succeed.

Community Involvement

'Giving back' is a core value at The Home Depot and is a passion for our associates. Our community efforts focus on improvising places through renovation and repair projects that support at-risk and homeless youth. Through Team Depot, the associate-led volunteer program, The Home Depot associates are encouraged and empowered to take a leadership role in the community.