Requisition ID: 174502
Career Group: Store Management
Job Category: Retail - Management
Travel Requirements: 10 - 20%
Job Type: Full-Time
Country: Canada (CA)
Province: Ontario
City: Mississauga
Location: Store Office - ON
Postal Code: L4W 0C7
Our family of 134,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better - great experiences, families, communities, and our employees. We are a family nurturing families.
A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1500 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.
A ll career opportunities will be open a minimum of 5 business days from the date of posting.
Posting open Wednesday May 8th until Wednesday June 5th ,2024
Overview
The Store Franchise In Training (FIT), is a program designed to produce a strong bench of future Franchise Operators, who are able to operate effectively in our business. FIT candidates who are in training will work with our current network of Franchisees to provide communication, strategic direction, and vision for our stores. The FIT will ensure operational excellence in retail merchandising, inventory management, and customer / employee relations. The FIT Mentors will coach and develop FIT candidates to provide superior customer service and shopping experiences through execution of strategy, customized for the local market, while achieving budgeted financial results. Actively contributing to an environment of employee and customer engagement.
Job Description
People Leadership
• Create a coaching and development culture for all store employees which embraces a passion for food
• Work with Mentors to communicate operational requirements, operational changes, and store vision throughout the total store
Customer Offering
• Understand and respond to local market needs and competition
• Ensure superior execution of the retail commercial programs and provide feedback and recommendations to appropriate parties
• Role model, coach, and reinforce customer service expectations on a daily basis for all staff
• Ensure community presence by working with community partners to host and support community events
• Create a shopping experience that engages your customers in a way that enhances loyalty, sales and profit
• Execute winning conditions
Policy/ Regulatory Adherence
• Ensure all applicable company policies and procedures are communicated and adhered
• Ensure that OH&S, Food Safety, and other regulatory requirements and procedures are implemented and maintained
Financial
• Ensure efficient operation of the business to achieve all financial targets and deliver on budgeted KPIs.
Personal/ Professional Development
• Thoroughly understand all relevant company programs
• Attend training as required
• Maintain knowledge of current industry trends
• Franchisee In Training takes ownership for their development requirements
Successful completion of the FIT program, which consists of:
• Completion of all department specific training and required learning checks
• Total store operations training
• Completion of all online testing with an overall average of 85%
• Participate in LMS training
• Successful completion and presentation of the FIT project component
• Successful completion of the FIT exam administer by the DO as required.
Employee Engagement
• Be known as the "employer of choice" by actively supporting an environment of employee engagement
Other
• Other duties as required
Job Requirements
• Above average communication skills (both oral and written)
• Full knowledge of retail operations and skills
• Proficient use of Microsoft Office suite
• Working Knowledge of SAP
• High School Diploma
• Successful completion of the Franchisee In Training Program
• Managerial experience in multiple departments (Highly Recommended)
Must be willing to relocate within Ontario.
There will be an initial Franchise Shareholder Investment required on the purchase of a Franchise site.
We offer teammates competitive total compensation packages that will vary by role and location. Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by or monitored for accuracy by our organization. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.
Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.
While all responses are appreciated only those being considered for interviews will be acknowledged.
We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.
