Req Id: 417915
Our team is advancing how Canadians connect with each other and the world, and developing breakthrough technology plays a vital role in making our purpose a reality. Contribute your experiences, talents and perspectives as we develop innovative digital solutions and best-in-class networks together. We know you'll feel a sense of meaningful connection and belonging within our team. Then, with our commitment to environmental, social and governance initiatives, you can feel good about your greater impact – helping people as they connect, work, learn and play.
Be at the forefront of shaping the best digital connections and next-generation technology in Canada. You'll join the largest, award-winning, high-tech team in our country, working with the brightest minds across many industries.
Bring your ideas and skills as we grow cutting-edge fibre and 5G networks, develop advanced products and services to run on these networks and then enable the delivery of content from our top media properties and services – ensuring that our customers can stay entertained and connected anytime, anywhere.
Key Responsibilities- As part of his/her duties, the Supernet NOC analyst will ensure the round-the-clock integrity of the Supernet network.
- On a daily basis, the Supernet NOC analyst will be called upon to:
- Reduce the impact of network outages by ensuring coordination between the various technical groups involved. During off -normal hours, the analyst will be required to manage threats and releases on equipment that could impact the network.
- Reduce the number of network outages by monitoring various network. The analyst is also responsible for activating traffic re-routing and recovery plans as required.
- Reduce the length of outages or restoration time by ensuring that necessary information reaches the individuals or groups who are primarily involved.
- Escalate events to the appropriate group or individuals as required.
- Telecom/Engineering grad (tech college diploma) or 3years equivalent industry experience
- ITIL Foundations (Nice to have)
- Cisco Certified (CCNA or above)
- Juniper (JNCIA or above)
- Basic knowledge of network combined with the ability to make decisions quickly and to manage risk would be an asset. Consideration could be given to applicants with an in-depth technical knowledge of the Supernet network.
- Enthusiastic about the idea of discovering telecom network technologies communicate clearly and concisely, both orally and in writing
- Able to work independently with a minimum of supervision; possess strong organizational skills
- Knowledge of Microsoft software (Word, Excel, PowerPoint)
- Experience with Incident Management tools
The Supernet Network Operations Centre (Supernet NOC) operates 24/7. You will therefore be required to work off -normal shifts on a rotating basis. The Supernet NOC interfaces directly with several surveillance teams involved with various technologies. You will be required to work closely with network surveillance technicians.
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Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Management
Job Status: Regular - Full Time
Job Location: Canada : Alberta : Calgary
Work Arrangement: Hybrid
Application Deadline: 05/20/2024
For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
We know that taking care of our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you'll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support your well-being and the well-being of your family too. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and have access to exclusive offers from our partners.
We value the experiences that have shaped who you are, and we know the diversity of your talent will bring even greater strength to our team. At Bell, because everyone belongs, you'll feel valued, respected and supported as you grow and reach your full potential.
We also want to make sure that everyone has an equal opportunity to join our team. We strongly encourage and welcome individuals who may require accommodations during the hiring process to please let us know. For a confidential inquiry, email your recruiter or [email protected] to make arrangements. If you have questions regarding accessible employment at Bell, please email our Diversity & Inclusion Team at [email protected].
Created: Canada, AB, Calgary
