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Process Optimization and Retail Support Analyst

Sobeys Inc. - 232 Jobs
Mississauga, ON | Calgary, AB | Montreal, QC | Stellarton, NS
In-person
Full-time
Experienced
Posted 13 days ago

Requisition ID: 181869

Career Group: Corporate Office Careers

Job Category: Store Systems Enablement

Travel Requirements: 0 - 10%

Job Type: Full-Time

Country: Canada (CA)

Province: Alberta; Nova Scotia; Ontario; Québec

City: Stellarton, Montreal, Calgary, Mississauga

Location: Foord St. Office, Bureau de Montréal-Nord, Calgary Office, Tahoe Office

Postal Code:

Our family of 131,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better - great experiences, families, communities, and our employees. We are a family nurturing families.

A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

Ready to Make an impact?

We are looking for a Process Optimization and Retail Support Analyst who will play a crucial role in improving and evolving processes and systems of the Retail Enablement team. The position may be based in all offices across Canada.

The Retail Enablement - Core Store Systems team is a key business unit that supports Retail Operations teams and Stores for the banners: IGA Extra, Sobeys, Safeway, Thrifty Foods, FreshCo, IGA, Foodland, Tradition, Rachelle-Béry, and Lawtons Drugs. The team works closely with Sobeys partners (Project Office, IT, Logistics, Merchandising, Replenishment, Finance, L&D, Store Support) and acts as a liaison with Retail Operations.

The Analyst will be responsible for the functional health and utilization of select core Retail Systems (CAO, FIM, WFM, etc) related to ordering, inventory, and production. The Analyst will support and ensure systems are working properly with robust processes in place to support the store execution to drive sales, reduce waste, improve supply chain efficiency, and improve the customer experience.

More specifically, the candidate will be required to:

  • Provide analysis, insights, and support to the Retail Enablement Support team to facilitate strategic discussions and road mapping activities.
  • Validate, analyze, synthesize, and interpret data related to store systems and processes to identify findings and trends, allowing for informed decision-making.
  • Monitor dashboards/KPIs, perform moderately complex analysis and communicate results.
  • Optimize the systems parameters to constantly adapt to operational needs.
  • Provide business process and technical support to users; Understand the technical issues between the different systems of the company and find solutions. Act proactively and anticipate problems.
  • Work closely with Sobeys support teams to ensure optimal performance of Retail systems.

What you have to offer:

  • Bachelor's Degree in Statistics, Mathematics or Computer science with minimum of 2 years of relevant experience (any other combination of education and experience will be considered)
  • Proficient use of Microsoft Office Suite (Excel Expert) and Data technology tools with ability to learn fast.
  • Demonstrate problem solving and strong analytics expertise.
  • Excellent organizational and prioritization skills with the ability to manage multiple tasks with demonstrated flexibility and adaptability.
  • Knowledge (preferred) of SAP, BW, Sales Force, ServiceNow, Tableau.
  • Knowledge (preferred) of Store operations, processes, and Retail systems: CAO, FIM, WFM, etc.
  • Bilingual in English and French is an asset as the candidate will be expected to work with peers in other provinces in the development and implementation of tools and processes across Canada, as well as provide support to Sobeys employees across Canada

#LI-Hybrid #LI-LM1

We offer teammates competitive total compensation packages that will vary by role and location. Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by or monitored for accuracy by our organization. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.

Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

While all responses are appreciated only those being considered for interviews will be acknowledged.

We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.

Competition Number: 1155092100
Company Website: https://corporate.sobeys.com/
#Management and Operations jobs
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About Sobeys Inc.

About Sobeys Inc.

Sobeys Inc. is proudly Canadian, with more than 115 years of experience in the food retail business. As one of only two national grocery retailers in Canada, we serve the food shopping needs of Canadians with approximately 1,500 stores in all 10 provinces under retail banners that include Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods and Lawtons Drugs, as well as more than 350 retail fuel locations.

Our five core retail food formats and related businesses are designed to ensure that we have the right offering in the right-sized stores for each individual market we serve – from our full service format to the convenience format, each tailored to satisfy the unique shopping needs of our customers.

Our core values are our strength and the foundation of who we are: Customer-Driven, People-Powered, Community-Engaged and Results-Oriented. And, our purpose – We are a family nurturing families – is our collective passion and mission to nurture the things that make life better, including great experiences, families, communities and the lives of our employees.

Across our banners and businesses from coast-to-coast, we foster a family culture of care, trust and respect with each other, and focus on growth for ourselves, for others and for the company. Together, our employees, franchisees and diverse retail network are dedicated to nurturing our customers by providing exceptional shopping and food experiences and putting their needs and their families’ needs first. We also take tremendous pride in nurturing our communities by proudly growing, showcasing and giving back to the communities in which we serve.

Sobeys Inc. is a wholly-owned subsidiary of Empire Company Limited, headquartered in Stellarton, Nova Scotia.

Sobeys, its franchisees and affiliates employ approximately 131,000 people