Don Brenton's Fire Protection has been a leader in the fire protection industry in Atlantic Canada for over 70 years and is now looking to recruit a full-time Service Coordinator in our Fire Suppression Systems division . For more information about our company, please visit our website at www.brentons.com

Main responsibilities

• Maintain Dispatch Board for Pre-Engineered and Engineered System Installations, Re-Pipes and Inspections
• Review Service Order Confirmations, set up new FSS Jobs & Service and Produce Work Packages to include applicable documentation, and JSA/Risk Assessments
• Preparation of input for invoicing – Service Tickets, Work Orders, installation reports, service reports, time sheets etc
• Project Management for pre-engineered and engineered systems: communicate with customer and internal personnel that sites are ready for installation
• Approving and reconciling all inputs for Jobs and Service Tickets in accordance to Job Process
• Review Deficiencies and send to Inside Sales for Quoting
• Completing & invoicing System Service Tickets & Jobs
• Generate Monthly Open Orders Reports for all Dispatch Boards
• Coordinate purchasing requests for parts/equipment purchase with Purchasing Manager
• Coordinate with Inventory Control for receipt of parts/equipment and transfer to service ticket/jobs
• In cooperation with Service Manager, coordinate System Service Techs Training and Maintain training files, Monthly
• Participate in JOHS Committee and Participate in Toolbox Talks, where required

Main Qualification

• Experience in a service coordination/ dispatch role is an asset but not required
• Able to meet deadlines through good time management and allocation of priorities
• Strong interpersonal understanding with an awareness of different cultures within the customer base, team and organization
• Fluent English - both in writing and speaking
• Computer literate -Proficient in MS Office Suite of Applications
• Good communication skills with the ability to communicate on all levels
• Ability to systematically work independently and in a team