Job Title: District Manager
Location: New Brunswick or Nova Scotia
TP-18052
Rubber Duck Car Wash Ltd. is a leading car wash brand with over 20 locations across Atlantic Canada. Committed to growth without fear and creating memorable experiences for both customers and team members, they aspire to become the #1 car wash brand in Canada. With a culture built on open communication and over-delivering, they’re on a mission to expand their reach and deliver exceptional service to car owners across the region. Partnered with Meridia, Rubber Duck is looking to add a District Manager to their team to oversee the operations across their car wash locations in New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland.
Role Description:
Reporting into the General Manager, the District Manager is responsible for ensuring operational efficiency, maintaining equipment, building and leading a local team, and delivering outstanding customer experiences. You will manage a team of property managers, ensuring they have the appropriate resources to ensure continued success and management of their respective car wash locations. You'll also play a key role in driving strategic objectives and developing a culture of excellence within the company.
Your responsibilities will include:
Managing Car Wash Operations & Maintenance:
- Ensuring maximum operational capacity and efficiency across all locations.
- Conduct regular visits to ensure maintenance checklists are being followed.
- Overseeing repairs and maintenance tasks promptly.
- Maintaining the appearance of locations to attract and retain customers.
Enhancing Customer Experience:
- Aligning processes and team members to deliver excellent customer service.
- Soliciting and acting on customer feedback to improve experiences.
- Resolving customer complaints efficiently and effectively.
Providing Leadership:
- Leading, mentoring, and ensuring accountability among your employees.
- Providing necessary training and support for team success.
- Scheduling staff effectively to optimize operations while managing costs.
Achieving Company Goals:
- Driving achievement of quarterly and annual goals for the district.
- Proposing and implementing initiatives to improve operational efficiency and customer satisfaction.
Your Qualifications
The ideal candidate for this role will have values and vision that align with Rubber Duck’s. This includes exceptional interpersonal and communication skills, strong team leadership, effective problem-solving, keen attention to customer service, and efficient task prioritization and workload management.
Your qualifications include:
- 7+ years’ experience in a management role in retail, hospitality, or a similar industry.
- Experience leading teams and HR functions.
- Outstanding interpersonal and communication skills.
- Strong leadership abilities with a focus on team harmony.
- Effective problem-solving and conflict resolution skills.
- Customer service orientation and attention to detail.
- Ability to prioritize tasks and manage workload effectively.
- Flexibility to adapt to changing demands.
- Willingness to travel periodically across provinces.
- Mechanical inclination is beneficial but not required.
- Ability to multitask and manage various responsibilities.
Joining Rubber Duck Car Wash offers exciting opportunities for career advancement within the company. As they continue to expand operations and pursue new acquisitions, employees have the chance to be directly involved in these ventures. This growth trajectory provides ample room for career development and progression, allowing individuals to thrive professionally as the company evolves and increases its reach.
To express interest in this opportunity please apply online by clicking “Apply Now” below.
For more information contact Thomas Pugh, Partner, at 902-818-4506 and [email protected] or Emma Roberts, Sr. Recruitment Specialist at 902-424-1104 and [email protected], or please apply online by clicking the “Apply Now” button below. If you require accommodation to participate in the recruitment process, please let Thomas or Emma know.
Meridia Recruitment Solutions connects leading organizations with top talent by building strong relationships and creating ideal matches with candidates because we are only successful when you are. We appreciate your interest in this opportunity.
To learn more about Meridia Recruitment Solutions, our job opportunities, and career advice we invite you to explore our site and subscribe for career alerts.
