Job Title or Location

(7234 - Collingwood) Customer Service Retail Associate (EG)

Home Depot - 126 Jobs
Collingwood, ON
Company Benefits
Dental Insurance
Employee Assistance Program
Tuition Aid
Stock/Profit Share
Posted 5 days ago

Job Description:
Our Associates provide fast, friendly service to a diverse customer base by actively seeking out customers to assess their needs and provide assistance. Associates will greet and engage customers, advise, and recommend appropriate products, process transactions, and create a positive shopping experience for the customer.
Working in our stores: Your duties would include.

  • Greet and engage with customers to assist with their needs, recommend merchandise, answer customer questions, and close the customer sale.
  • Assist customers with their sales purchases, as needed load orders into customer vehicles with the assistance of another associate as needed and maintain the shopping carts outside the store.
  • Utilize point-of-sale system, computer terminals and/or Home Depot portable phone to check inventory, look-up orders and process transactions.
  • As an associate you may be assigned to support a variety of departments such as Outdoor Garden Centre, Lumber, Paints, Cashier, and Lot.

Working Conditions

  • Working warehouse retail environment.
  • Comfortable lifting products as required (25 – 50lbs); bending, kneeling, standing for extended periods of time; comfortable with ladders.
  • CSA approved safety shoes (green triangle)
  • Utilize computer terminals, and/or Home Depot portable phone to check inventory and provide order assistance.
  • Some of our associates spend most of their time outdoors working in all types of weather conditions.


  • Ability to work a flexible schedule including weekends, evenings, and holidays.
  • Exceptional communication and customer service skills.
  • Attention to details, excellent decision making and problem-solving skills.
  • While home improvement experience is welcome, we will provide associates with the necessary training and resources for this role.

What sets us apart?

  • Health and Dental benefits for you and your dependents.
  • Profit Sharing and Discounted Stock Purchase Plan.
  • Paid on the job training & ongoing career development.
  • Tuition Reimbursement.
  • Confidential and free EAP Support for you and your dependents.
  • We are always ready to lend a hand to help our communities. We give our time, skills, and supplies to improve the communities we call home. Change that builds
Competition Number: 262390BR
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About Home Depot

About Home Depot

Learn more about the Home Depot Canada

The Home Depot Canada is the Canadian arm of one of the world's largest home improvement retailer. The company operates 182 stores in 10 Canadian provinces, employing more than approximately 28,000 associates coast-to-coast.

Whether you are looking for a part-time job or place to start your career, The Home Depot Canada is the place for you. We offer a full range of full-time, part-time and seasonal positions at our Toronto-based Store Support Centre, retail stores, and distribution centres.

The Home Depot Canada is a great place to develop your career and to grow professionally. So apply today and come grow with us!

Careers Management

In total, The Home Depot Canada delivers more than 1,000,000 hours of training each year, affecting all 28,000 associates across the country.

As the leading home improvement retailer in Canada, our business thrives on our associates' knowledge, enthusiasm and passion to deliver exceptional customer service. For you, that means you will receive the training you need to learn, grow and succeed.

Community Involvement

'Giving back' is a core value at The Home Depot and is a passion for our associates. Our community efforts focus on improvising places through renovation and repair projects that support at-risk and homeless youth. Through Team Depot, the associate-led volunteer program, The Home Depot associates are encouraged and empowered to take a leadership role in the community.