Sales and Service Attendant

Department of Tourism, Heritage and Culture

Open Competition

Casual Positions

Kings Landing

Who we are

We invite you to join the Kings Landing team! Kings Landing needs exceptional individuals to bring history to life. The museum, which first opened to the public in 1970, is well-known and admired as a unique destination due to its' thought-provoking, educational, and engaging living history programs and exhibits. The site is open from June to October for the main season and year-round for special events. It is located along the Saint John River, 35 kilometers from Fredericton, New Brunswick. The 300-acre iconic living history museum is home to nearly 90,000 artifacts as well as many significant historical buildings. We are operating an authentic living history museum that attracts, engages, enriches, and educates the people of New Brunswick. Kings Landing is focused on providing visitors with an interactive 19th century experience.

Picture yourself in a place where you can help people "step back in time" and discover a past that might surprise them. We spark their imagination, and promote their sense of wonder, connect them with our shared heritage. Be part of someone's family vacation, relaxing weekend, summer camp, school field trip or group tour.

As we prepare for the exciting celebration of our upcoming 50th anniversary, Kings Landing is searching for a Sales and Service attendant to join our passionate team of dedicated employees. If you can provide guest-centered service that is second to none, and contribute to the friendly, welcoming atmosphere at Kings Landing then we want you to join our team.

What you will do

Reporting to the Visitor Services Supervisor, you will be responsible for greeting guests and ensuring that they are given proper attention during their visit. You will answer any questions the guests may have. The duties and responsibilities will include:

• Greeting and serving customers
• Engaging with customers, offering them assistance, and answering their questions
• Locating merchandise for customers as needed
• Counting/restocking inventory
• Promoting products
• Operating a cash register and collecting payments from customers
• Attending required training
• Performing other duties within the visitor services department as required

Work Environment

• Stationed at Kings Landing Welcome Center or Grant Store
• Working shifts, including days, evenings, weekends and holidays
• Dressing in period appropriate costume/uniform during working shift

Who you are

You are someone who values creating a great customer experience. You must be a team player who is adaptable and able to handle impromptu tasks. You are organized and enjoy a challenge. You can work in a fast-paced environment. You also possess strong interpersonal communication skills with flexibility and are self-motivated. You enjoy working with the public.

Your attitude, skills and interests are just as important as your area of study. We are looking for diverse backgrounds that bring a combination of the following:

Need to have

• Completion of grade 10
• Work experience as a sales attendant
• Able to communicate effectively with guests
• An equivalent combination of education, training and experience may be considered
• Spoken competence in English and French is required

Nice to have

• Attentiveness and patience for customers
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills
• Attention to detail

Wage

$20.67 per hour
Student wage: $14.75 to $17.79 per hour

Providing a safe workplace for all. Your health and safety are important to us. GNB has implemented preventative measures across the organization to ensure your health and safety.

How to apply

We encourage applicants to apply on-line, by e-mail to [email protected] or by mail at the following address, indicating competition number R18-2023/2024-180. This competition may be used to fill future vacancies at the same level.

Kings Landing Corporation
5804 Route 102
Prince William, NB E6K 0A5

This competition will remain open until the positions are filled.

We thank all those who apply, however, only those selected for further consideration will be contacted.

• A Criminal Record Check and Vulnerable Sector Check will be required to be hired.

Equal Opportunity Employer

We are an Equal Opportunity Employer. We are committed to building a workforce that reflects the diversity of our communities in which we live and serve. We encourage and support applications from Aboriginals, persons with disabilities, and members of visible minority groups.

Check out what it is like to work at the Government of New Brunswick, where we are working together as One Team One GNB to improve the lives of New Brunswickers every day!