The role of Group Sales Administrative Support Agent is to provide administrative support to brokers, advisors and the group insurance sales team. Reporting to the Manager, Relationship Partner, the person in this position is primarily responsible for processing and managing requests from brokers.
- Administrative support for sales team - Group insurance
- Handling of calls and requests from new agents (brokers)
- Verification/Validation of specifications, in order to validate the basic underwriting criteria to determine the level of risk associated with the file.
- Act as back-up for advisors during their absence (vacation, illness, business travel).
- Different procedures and administrative tasks in the files.
- Strong oral and written skills in French and English;
- College or university degree in administration, office management or equivalent;
- More than three (3) years experience in an administrative position or related field;
- Basic knowledge of Microsoft Office suite
- Good organizational skills, ability to plan and organize work and documents;
- High degree of discretion to ensure confidentiality of files;
- Facility with calculations and figures;
- Ability to concentrate effectively in a work environment where there may be many interruptions;
- Effective management of time and priorities;
- Excellent customer service; good communication with people at all levels and from various backgrounds to exchange information and maintain good contacts;
The chance to be part of a dynamic, high-performance team that adheres to the following ethical values: leadership, collaboration, trust and commitment;
Opportunities for training and development;
A comprehensive benefits package including competitive salary, bonus, pension and benefits;
A dynamic downtown Moncton location;
A paid volunteer day;
Time off to care for family members and pets.