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Head Cashier: Part Time - LANGFORD, BC

Home Depot - 146 Jobs
Victoria, BC
In-person
Part-time
Experienced
Posted 11 days ago

Position Purpose:
The front end is the last opportunity we have to thank our customers and show them we appreciate their business. The Head Cashier is accountable to ensure this occurs by carrying out the responsibilities listed in this description as well as holding the Front End associates accountable to effectively carry out their duties and responsibilities.
Position Responsibilities:
We're looking for the type of associates who can tap into their inner orange. Overseeing work activity within his/her department, motivating the team to consistently demonstrate Customer FIRST behaviours.

  • Driving awareness of current promotions by providing Front End associates with promotion locations so they can effectively direct customers , communicating store and Home Depot objectives to associates
  • Training and supervising Cashiers (including cashiers in all remote cashier locations) and Lot Associates
  • Setting clear performance expectations as well as providing on the job feedback
  • Providing outstanding service to both external and internal Customers by ensuring efficient Front End and Remote Cashier operations
  • Handling customer complaints in a professional manner
  • Providing a safe working and shopping environment by following all safety policies & standards
  • Completing specified safety training, immediately correcting hazards ; unsafe conditions or reporting conditions to the Manager On Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers

Experience/Knowledge Required: The kind of orange we are looking for will possess: Minimum time in position and performance management code requirements of V2 (or P3 in previous system)

  • Ability to work a flexible schedule including evenings and weekends Excellent communication skills and customer service skills
  • Knowledge of all policies, procedures and duties related to customer transactions, cash handling, the service desk and lot
  • 1 year of supervisory experience
  • Excellent decision making ability and problem solving skills
Competition Number: 260824BR
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About Home Depot

About Home Depot

Learn more about the Home Depot Canada

The Home Depot Canada is the Canadian arm of one of the world's largest home improvement retailer. The company operates 182 stores in 10 Canadian provinces, employing more than approximately 28,000 associates coast-to-coast.

Whether you are looking for a part-time job or place to start your career, The Home Depot Canada is the place for you. We offer a full range of full-time, part-time and seasonal positions at our Toronto-based Store Support Centre, retail stores, and distribution centres.

The Home Depot Canada is a great place to develop your career and to grow professionally. So apply today and come grow with us!

Careers Management

In total, The Home Depot Canada delivers more than 1,000,000 hours of training each year, affecting all 28,000 associates across the country.

As the leading home improvement retailer in Canada, our business thrives on our associates' knowledge, enthusiasm and passion to deliver exceptional customer service. For you, that means you will receive the training you need to learn, grow and succeed.

Community Involvement

'Giving back' is a core value at The Home Depot and is a passion for our associates. Our community efforts focus on improvising places through renovation and repair projects that support at-risk and homeless youth. Through Team Depot, the associate-led volunteer program, The Home Depot associates are encouraged and empowered to take a leadership role in the community.