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New Brunswick Community College (NBCC) is committed to transforming lives and communities. The College is currently seeking a dynamic and competent individual for the position of Library Assistant (ASL 3). When you work at NBCC, you are a valued team member and a part of a community of leaders who are driven by learning excellence and social and economic development.
This is a Casual employment opportunity to June 2023, located at NBCC's Saint John Allied Health Education Centre campus.
As part of the Student Services Team and reporting to the Provincial Library Coordinator, the Library Assistant is responsible for providing a variety of services to users of the Library at the Saint John campus. This role provides user support and assistance for library resources and troubleshoots and escalates any concerns with finding resources as well as assists with reporting and data analysis. You will work under the guidance of the Provincial Library Coordinator and the Library Commons.
Key Responsibilities Include:
- Determining information needs and handling inquiries from a variety of patrons (e.g., students, faculty, staff).
- Performing a number of library resource tasks, including serials processing and subscription record maintenance, cataloguing and e-resources record processing.
- Assisting students and staff in the use of appropriate library resources and services.
- Understanding the basic principles Copyright.
- Facilitating onsite class orientation of library services and supports.
- Processing of student and staff IDs.
- Liaising with the instructors and the assigned Library Learning Commons Coordinators to provide guidance and information on available resources.
- Assisting with the development of self-help guides and aids for students in using the library's website and resources.
- Participating and assisting with Student Development projects as required.
- Supporting Accessibility Services with scheduling of Accommodated Testing, invigilation and providing administrative supports to Tutoring, the Technology Loan program and other services.
- Assisting with providing reports on the service unit statistics.
- Providing administrative support to the Provincial Library Coordinator and the Library Commons.
- Diploma or Degree in a relevant field with related years of experience.
Demonstrated experience working in a client service setting.
Experience working with library resources, databases, and websites.
Proven ability to be creative, innovative, and be able to use technology effectively.
- Highly flexible with excellent interpersonal and communication skills and the ability to navigate and build relationships effectively throughout the organization.
- High degree of proficiency with Microsoft Office Suite.
- Ability to maintain a high degree of professionalism and confidentiality.
- Demonstrated problem-solving skills, analytical ability, and innovative thinking.
- Self-motivated, service and results oriented.
- Ability to work under pressure in a fast-paced environment.
- Demonstrated ability to work effectively independently and within a team.
- A desire for continuous learning and growth.
- Excellent oral and written communication skills in English.
- Candidates must possess a valid Driver's License as travel will be required.
Demonstrated experience with D2L and LibGuides would be considered an asset.
Knowledge of copyright rules would be considered an asset.
- Preference may be given to candidates who have experience working in a post-secondary environment.
Candidates must clearly demonstrate how they meet these qualifications on their resumes.
Other combinations of education and experience may be considered as equivalent. Subject to competition response, the minimum qualifications may be raised.
- A culture that is focused on nurturing a sense of belonging for all employees.
- A competitive salary range of $20.30 to $24.50 hourly.
- Opportunities for professional development and training.
- NBCC supports the wellbeing of its employees. We provide free access to an Employee and Family Assistance Program (EFAP).
This position is a unionized position where the terms and conditions of employment are in accordance with the NBUPPE - Administrative and Program Support Services collective agreement for the College.
All applicants must be eligible to work in Canada at the time of application. This competition may be used to fill future vacancies at the same level.
The New Brunswick Community College (NBCC) is committed to being flexible in its operations and to the wellbeing of its employees. This includes considering reasonable requests for alternative work arrangements, when feasible, to meet the changing needs of the College and its students. In order to ensure our student needs are met, flexible work arrangements cannot extend beyond the New Brunswick border. NBCC employees must be living in a location that is a reasonable distance from one of our seven work locations around the Province.
We promote an equal opportunity work environment.
All interested candidates are invited to submit a detailed application, with a resume, online by March 29, 2023. All applications will be acknowledged upon receipt.