Assistant General Manager - Mary Browns
in Multiple Locations

Multiple Locations
Gander, NL | Paradise, NL | Conception Bay South, NL | Bay Roberts, NL | Carbonear, NL
Full-time - Permanent
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Assistant General Manager, Various Locations

Our client, Mary Browns Inc, is currently recruiting for various Assistant General Managers in, Newfoundland and Labrador. Mary Brown's Chicken is the largest Canadian quick-serve chicken restaurant and one of Canada's fastest-growing QSRs. The brand was founded in St. John's, N.L. in 1969 and today has over 200 locations across Canada and growing. The brand is 100 per cent Canadian-owned and operated. Mary Brown's has been awarded one of Canada's Best Managed Companies in 2019, 2020, and 2021.
The ideal candidate for the position will need to be highly motivated, detail oriented and enjoy working in a fast-paced and continuously changing environment. You will require little direction and have the ability to work independently and has a flare for marketing and an entrepreneurial mindset. You're a natural at client engagement and possesses exceptional work ethic.
The Job
The Assistant General Manager will work in conjunction with the General Manager and will oversee and support the operations at the restaurant to ensure profitability and an enjoyable dining experience. They will ensure that the store and all staff are properly supported, trained and coached.

Core Duties

  • Delivering genuine hospitality and exceptional guest experience
  • Supporting General Manager in restaurant P&L and delivering on financial expectations/budget
  • Be a leader in the community building and driving community devotion
  • Leading the team to deliver on Mary Brown's Vision
  • Directing restaurant operations on a day to day basis
  • Ensuring that all team members have the proper training and mentoring to deliver high standards
  • Providing timely reports directly to the management team
  • Ensuring all government regulations and procedures are being adhered to
  • Train new employees up to the standards set forth by Mary Brown's
  • Assist the Restaurant General Manager with recruiting, selecting, orienting, training, assigning, scheduling and coaching
  • Ensure all Mary Brown's operational and administrative procedures and standards are adhered to

Required Skills and Qualifications

  • Completion of a college diploma, preferably in hospitality management or culinary management.
  • Current Food Handling Certificate is mandatory.
  • At least 1 year experience in a management role in the QSR or fast casual industry.
  • Understanding and knowledge of safety, sanitation, and food handling procedures.
  • Well-spoken with a strong command of the English Language. Possesses good verbal and written communication skills.
  • Ability to professionally communicate and to problem solve amid a difficult situation.
  • Must be organized, pro-active and a self-starter.
  • Ability to work calmly and effectively under pressure.
  • Possesses an overwhelming sense for "Exceptional Customer Service" and commitment to quality service.

Certificates, Licenses, Registrations

  • Certified in recognized Safe Food Handling program preferred
  • First Aid & WHMIS certificate preferred

The Perks

  • Comprehensive Extended Health Benefits Package with life insurance
  • Career advancement opportunities with a company that is growing rapidly nationally
  • Competitive wage
  • Paid Vacation

Attitude and Professionalism

  • Actively participates in positive and constructive communication
  • A team player, who provides support to colleagues and has a hands-on approach
  • Conducts themselves in a solutions-based approach, solving problems collectively and reporting any concerns at an appropriate time to your manager
  • Follows all policy and does not engage in any actions that may be perceived as conflicting with company policy regarding bullying, harassment, discrimination, and/or violence
  • Does not engage in gossiping or spread disparaging remarks.

Occupational health & safety requirements

All supervisors and managers are directly responsible for ensuring the health and safety of workers under their supervision. They must ensure that workers are operating in a manner as required by the Occupational Health and Safety Act and its regulations in addition to company health and safety policies and procedures. Supervisors must inform all workers of the existence of any potential or actual risk to the health or safety of the worker of which the supervisor is aware, and must provide direction and instruction, in writing where prescribed, for safe measures to be taken during the course of their work.

Brendan Hagerty | General Manager | [email protected]
Jump Recruitment Specialists |

We embrace diversity. Individuals that represent a variety of backgrounds, perspectives, and skills are encouraged to apply. We thank all applicants for their interest, however; only those candidates being considered for an interview will be contacted. Applicants considered for the position will be subject to a background check. This opportunity is only available for candidates legally entitled to work in Canada

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About Jump Recruitment Specialists

Higher Talent Inc. is a human resources solutions firm with experience recruiting executive leaders for businesses and not-for profit organizations in Newfoundland and Labrador. Working closely with our clients, our team of seasoned HR professionals ensure a complete understanding of your strategic objectives so that we find the ideal candidate for your organization.

One of the largest investments an organization will make is in hiring and retaining its leadership team. Higher Talent is committed to ensuring the benefits of that investment are fully realized. We partner with our clients to attract and hire top talent and we ensure long-term success through continued interaction with clients and new hires after the search process is complete. We are committed to our client’s success and we understand how costly and distracting a poor hiring decision can be. Our approach to recruitment has been tailored to ensure success. As proof, we not only commit to work until the right candidate is found, but we also offer our clients a 12-month replacement guarantee.

Higher Talent’s core competencies include executive search and HR consulting. Our consultants work with clients to find the right person for the role and the right fit for the organization. We place top candidates utilizing our network of business leaders and industry professionals.

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