Recovery Specialist
in Ottawa, ON

Ottawa, ON
Full-time - Permanent
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Competition Number: 10678
Company Website:
Title: Recovery Specialist
Location: Remote, Canada (flexible)
Type of contract: 12-month, full time
Salary band: $60.994 - $76.243
The Canadian Red Cross (CRC), an iconic brand and one of the most inspirationalnot-for-profitorganizationon this planet, is seekinga Recovery Specialist to join our team.
You have a passion for helping others, and want to work with other dedicated individuals? By applying, you are taking a big first step to be part of an exciting organization.At the Canadian Red Cross, we are guided by our fundamental principles of humanity, impartiality, neutrality, independence, voluntary service, unity, and universality. We help people and communities in Canada and around the world in times of need and support them in strengthening their resilience.
Starting with the hiring process, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment where everyone can reach their full potential. We encourage all qualified persons to apply, particularly Indigenous Peoples, persons with disabilities, racialized people, and people with diverse gender identities and sexual orientations, and others who share our values and contribute to fostering an inclusive and diverse workplace.
The incumbent will workwiththe Senior Manager, Recovery. They will use their expertise in recovery and/or program management to support operations across the country and ensure services are delivered in accordance with the CRC Fundamental Principles, Mission, and approved budgets. They will play a key role in coordinating CRC's recovery work with external partners including governments, communities and organizations, and the private sector, as well as with internal services and supporting teams. The incumbent will lead the development of strategic and operational-level documents and tools, in addition to working alongside external partners to guide and support holistic recovery through activities such as recovery planning, navigation, and facilitation.
In this role, you will:
Recovery operations and programming
  • Support new and emerging recovery operations and programs, including managing key operational components related to the delivery of Red Cross recovery programs and service lines.
  • Serve in a variety of recovery roles for new recovery operations to build a common understanding of impact and needs, identify areas for engagement and/or advocacy, establish and foster relationships with other responding groups, and contribute to recovery planning and service delivery.
  • Collaborate with recovery service lines and other internal teams to ensure a holistic and comprehensive approach.
  • With Recovery Services leadership, collaborate with Emergency Management personnel to support the transition from relief to recovery focused work.

General recovery services
  • Support in the development of recovery services offerings and standards.
  • Develop strategic and operational-level frameworks, guides, resources, work plans, and other tools.
  • Collaborate across teams within the Red Cross and externally, leveraging experience, practices and lessons learned.
  • Contribute to planning and reporting as required.

What we are looking for:
  • University degree in a related discipline. An equivalent combination of education and experience will be considered.
  • Minimum of 3-5 years' experience of relevant work experience in the emergency management, humanitarian, or community development sectors.
  • Experience in program management, project management, coordination, and/or stakeholder management.
  • Knowledge of a holistic approach to community resilience, emergency management practices, and risk reduction.
  • Strong written and verbal communication skills in English and French is required.
  • Demonstrated presentation, diplomacy, and navigation skills.
  • Ability to exercise discretion and professionalism in handling issues and confidential information.
  • Demonstrated experience working in a recovery context is an asset.
  • Experience working with Indigenous communities and diverse populations is an asset.

Working conditions:
  • The majority of the work will be performed in an environment which is mostly clean and comfortable.
  • The incumbent may be required to work extended hours during peak periods.
  • They must be available to travel to response/recovery operations as required.
  • Travel within Canada is required, travel internationally may be an option.
  • Able to work non-traditional hours and respond to after hour emergency/disaster related requests.
  • Potential for responding in hardship conditions, as well as difficult and unstable conditions (environmental, physical, social, etc.) and uncomfortable conditions (noise, odors, smoke, humidity, vulnerable beneficiaries).
  • If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).
  • At this time, the CRC has temporarily suspended our Covid-19 vaccination policy and does not require, but continues to strongly encourage full vaccination of all our personnel.

If you require accommodation measures during any phase of the hiring process, please notify us as soon as possible. All information received in relation to accommodation requests will be kept confidential.
Salary Band:
$60,994 - $76,243
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