Transitional Support Services Worker (TSS) - Home care support
in Chatham-Kent, ON

Chatham-Kent, ON
Full-time - Permanent
$15.50 / hour
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Competition Number: 10486
Company Website:
Title: Transitional Support Services Worker, Home Care Support
Location: Chatham-Kent, Ontario
Employment status: Casual
Salary band: $15.50/hour
The Canadian Red Cross (CRC), an iconic brand and one of the most inspirational not-for-profit organizations on this planet, is seeking a Transitional Support Services Worker to join our Home Care Support team.
You have a passion for helping others, and want to work with other dedicated individuals? By applying, you are taking a big first step to be part of an exciting organization.
At the Canadian Red Cross, we are guided by our fundamental principles of humanity, impartiality, neutrality, independence, voluntary service, unity, and universality. We help people and communities in Canada and around the world in times of need and support them in strengthening their resilience.
Starting with the hiring process, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment where everyone can reach their full potential. We encourage all qualified persons to apply, particularly Indigenous Peoples, persons with disabilities, racialized people, and people with diverse gender identities and sexual orientations, and others who share our values and contribute to fostering an inclusive and diverse workplace.
The Canadian Red Cross is looking for Transitional Support Services Workers. Working with the Clinical Supervisor, the Transitional Support Services Workers are overall responsible for supporting clients during the transition from hospital to client's home in accordance with established service plan.
In this role, you will:
  • Provide support to client during hospital discharge process and during the transition from hospital to the client's home in accordance with established service plan.
  • Complete basic errands and home management duties as required, in accordance with established service plan, i.e., preparing nutritious meals while safely and hygienically storing and handling food and maintaining the comfort and safety of the client's immediate environment.
  • Complete risk analysis of home using standardized Risk Assessment tool.
  • Facilitate client and caregiver engagement, referrals to Community Support Services and discharge process as per program guidelines.
  • Identify and report any unsafe equipment and situations, handle and store hazardous products safely (WHMIS).
  • Provide companionship to clients within therapeutic boundaries.
  • Observe and report any concerns related to the client or their environment to the Program Coordinator.
  • Maintain confidentiality of clients, caregiver/family, and the Canadian Red Cross Society.

What we are looking for:
  • Minimum qualifications of Standard First Aid and CPR-C.
  • English required, biligualism in French is an asset.
  • Previous experience with elderly clients is an asset.
  • Interpersonal skills typically gained through daily living skills: dependable, punctual, ability to manage stress and interacts well with others.
  • Ability to follow care plan as identified by the appropriate funder agency.
  • Self starter and able to work in an environment with ambiguity.
  • Proven analytical and problem-solving skills, ability to be a supportive and productive team member.

Working conditions:
  • Duties are principally conducted at the in the residencies of the clients.
  • Hours of operation are from 8.30 am to 4.30 pm, Monday to Friday.
  • The work can require irregular hours, but never outside of hours of operation.
  • This position requires a successful Canadian criminal record, reference check, valid provincial driver's license as well as access to a reliable vehicle, and First Aid certification (training provided.)
  • Please note that relocation funding is not available for this position.
  • Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
  • Full vaccination against COVID-19 is mandatory for this position and operation (the CRC will however adhere to its duty to accommodate those who are unable to be fully vaccinated for a reason related to a human right protected ground)

If you require accommodation measures during any phase of the hiring process, please notify us as soon as possible. All information received in relation to accommodation requests will be kept confidential.
Salary Band:
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