Senior Consultant, CITRIX
in Toronto, ON

Toronto, ON
Full-time - Permanent
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Competition Number: 375996

A proud part of the Bell MTS family of companies, Epic specializes in delivering a full suite of IT services to help Manitoba businesses succeed. Whether our customers are looking for managed, cloud, or professional services, they can count on our team of technical experts to deliver the solution that is right for them.

New employees at Epic enter a dynamic workplace operating in a sophisticated, high-technology industry. To put it simply, we challenge our people every day to embrace change and innovation. We also recognize that talented, creative people have many options when choosing where to pursue their careers. Our company offers a wide variety of career development paths and we constantly invest in our people.

The bottom line: we’re looking for innovative, flexible, team-oriented individuals with an appetite for the excitement and constant changes of the IT industry. 

Reporting to Manager, Professional Services, the Senior Consultant, ICT Systems Architecture, is a generalist responsible for gathering requirements, developing detailed solutions designs, and implementing/supporting environments, that solve complex business issues. The Sr Consultant shall create infrastructure designs (both high and low level), configure and maintain infrastructure and will communicate effectively at various levels of enterprise, both internally and externally. The Senior Consultant shall be well-versed with solution development methodologies, infrastructure assessments, industry/technology best practices, and Data Centre & Campus network architectures.

  • Implementation of Citrix Virtualization technologies in a large enterprise environment
  • Expertise and strong knowledge of various versions of Citrix Virtual Apps and Desktops with Design, implementation and administration experience in on-prem and cloud environments on an enterprise level.
  • Citrix Netscaler/ADC Experience is a plus.
  • Works independently on resolving break-fix issues that impact Citrix customers
  • Strong working experience with design, implementation and support of VMWARE and Microsoft environment.
  • Provide support for the installation and operations of complex server hardware, storage and virtualized environment.
  • Experience with Azure, AWS and/or other Cloud Services will be an asset.
  • Develop innovative solutions and design practices to solve complete business problems
  • Monitor and analyze systems, identifying weaknesses and planning for fixing the same.
  • Investigate incidents and perform root cause analysis to identify solutions.
  • Create written reports and present them to various stakeholders.
  • Liaise with various departments and agencies to uncover and manage deficiencies, especially those related to systems and security.
  • Provide guidance to staff on technology issues when needed.
  • Liaise with Sales and support groups for Client related projects and needs.
  • Performs other related duties and complete special projects as assigned
  • University Degree in Computer Science, Information Management Systems or a related field, or equivalent combination of education and experience
  • Minimum 5+ years of industry experience
  • Certifications in one or more of the following technologies: Citrix, VMWare, Microsoft, Netapp, HP etc. Combinations of other certifications not listed, and experience may be considered.
  • Experience gathering detailed requirements, developing High Level (HLD)/Low Level (LLD) Solution Designs, implementing and supporting solutions in a wide range of technologies including (but not limited to):
    • Virtualization (e.g. VMWare, Hyper-V, Citrix)
    • Storage (e.g. Netapp, 3Par, Nimble)
    • Data Centre (e.g. CISCO UCS, HPe Greenlake, Netapp HCI)
    • System Software (e.g. Microsoft, Citrix, etc.)
  • Experience in Enterprise or Public Sector organizations is considered an asset
  • Experience with networking technologies and protocols is a Plus


  • Self-directed, and efficient at managing multiple simultaneous projects/priorities
  • Excellent oral and written communication skills
  • Ability to adapt to and learn new software and hardware related tools and infrastructure
  • A Valid Driver's License and access to vehicle is required
  • Client visit required within Manitoba area




Adequate knowledge of French is required for positions in Quebec.

Additional Information:
Position Type:
Job Status: Regular - Full Time
Job Location: Canada : Manitoba : Winnipeg || Canada : Ontario : Toronto
Flexible work profile: Mobile
Application Deadline: 08/26/2022

Please apply directly online to be considered for this role. Applications through email will not be accepted.

Epic is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.

Created: Canada, MB, Winnipeg

Bell, one of Canada’s Top 100 Employers.

Company Website:
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About Bell

Canada’s largest communications provider, Bell is at the forefront in delivering world-leading broadband networks, the next-generation services consumers and businesses rely on, and the media content that Canadians want the most.

Joining the Bell team puts you at the centre as we connect Canadians with each other and the world. Recognized as one of Canada’s Top Employers for Young People and a Best Diversity Employer, Bell offers a wide range of career opportunities: network engineering, research & development, customer service, IT, media production, marketing, finance and many more.

Our more than 50,000 team members in every province and territory of the country work in an environment that promotes collaboration, creativity and professional growth, while the positive impact of Bell Let’s Talk is reflected in our award-winning mental wellness workplace programs.

If you’re looking to bring game-changing ideas to life, we encourage you to consider joining the Bell team.

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