ERT Responder
in Newfoundland and Labrador, NL

Newfoundland and Labrador, NL
Full-time - Permanent
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Competition Number: 10291
Title: ERT Responder - Isolation Site
Location: St. John's, Newfoundland
Employment status: Casual until June 30, 2022, with possibility of extension
Salary: $21.45 /hour
The Canadian Red Cross (CRC), an iconic brand and one of the most inspirationalnot-for-profitorganizationson this planet, is seekingan ERT (Emergency Response Team) Responder for our St. John's, NL Isolation Hotel.
You have a passion for helping others, and want to work with other dedicated individuals? By applying, you are taking a big first step to be part of an exciting organization.
At the Canadian Red Cross, we are guided by our fundamental principles of humanity, impartiality, neutrality, independence, voluntary service,unity,and universality. We help people and communities in Canada and around the world in times of need and support them in strengthening their resilience.
Starting with the hiring process, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment where everyone can reach their full potential. We encourage all qualified persons to apply, particularly Indigenous Peoples, persons with disabilities, racialized people, and people with diverse gender identities and sexual orientations, and others who share our values and contribute to fostering an inclusive and diverse workplace.
The Emergency Response Team (ERT) is activated for responses that exceed personal disaster assistance capacity. The incumbent of this position will be assigned to deliver specific services on site or by alternate means during a response, however, must know how to deliver all services at the ERT level and adapt when assignments change due to shifts in operational needs and priorities.
In this role you will:
  • Assist in the set up, running and/or closing of a service within a reception and information centre, shelter site and/or commercial lodging operation, service centre or another site as directed by the Supervisor.
  • Conduct assessments to determine needs of beneficiaries as appropriate.
  • Communicate and report on progress, as appropriate, to the assigned Supervisor.
  • Provide comfort to beneficiaries and provide referrals to partner agencies and other community groups.
  • Work with Safety and Wellbeing (SWB) personnel on complex or urgent needs, referral mechanisms, and community-based support structure.
  • Maintain timely and accurate data base records and responsible for filing program records as directed.
  • Perform office administrative duties as required such as data entry and document scanning as required
  • Punctually participate in and contribute to planned internal briefings/debriefings and meetings as requested through in-person, virtual and other means of participation.

What we are looking for:
  • A degree or diploma in a social service or other relevant discipline is preferred but not required; 1-3 years experience in customer service, community development, or social services; or a suitable combination of education and experience.
  • Experience in an emergency environment, and/or knowledge of Red Cross role in disaster response, relief and recovery, an asset.
  • This position requires a satisfactory Criminal Records Check required and satisfactory vulnerable sector check or a satisfactory Enhanced Police Information Check (EPIC).
  • If driving for society business; a valid driver's license is required with a satisfactory drivers' abstract.

Working Conditions:
  • Most of the response work is performed in an adapted response environment which is moderately clean and comfortable.
  • Able to work non-traditional hours (daytime, evenings, and weekends), be on-call and respond to emergency/disaster related requests
  • Potential for responding in disaster areas, as well as difficult and unstable conditions (environmental, physical, social, etc.) and uncomfortable conditions (noise, odours, smoke, humidity, vulnerable beneficiaries). These stressful rapidly changing environments with limited information to make decisions have the potential to affect the physical and psychological state of the responders on site.
  • If working in a response site, health and safety considerations will be outlined prior to the assignment.
  • Full vaccination against COVID-19 is mandatory for this position and operation (the CRC will however adhere to its duty to accommodate those who are unable to be fully vaccinated for a reason related to a human right protected ground).

If you require accommodation measures during any phase of the hiring process, please notify us as soon as possible. All information received in relation to accommodation requests will be kept confidential.
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