Coordinator - Human Resources - Emergency Operations
in Ottawa, ON

Ottawa, ON
Full-time - Permanent
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Competition Number: 9768
Title: Coordinator - Human Resources - Emergency Operations
Location: Canada - QC
Type of contract: Temporary Full Time
Salary band: $ 41,819-60,986 /year
The Canadian Red Cross (CRC), an iconic brand and one of the most inspirationalnot-for-profitorganizationson this planet, is seekinga Coordinator - People Services Emergency Operations to join our Human Resources team.
You want to be part of the world's largest humanitarian network? You have a passion for helping others, and want to work with other dedicated individuals? By applying, you are taking a big first step to be part of an exciting organization that makes a huge difference in the lives of Canadians here at home and abroad. What are you waiting for?
At the Canadian Red Cross, we help people and communities in Canada and around the world in times of need and support them in strengthening their resilience. We are committed to having an accessible, diverse, and inclusive work environment where people with all abilities, ethnicities, gender identities and expressions, nationalities, religions, and sexual orientations can reach their full potential. All qualified persons, particularly Indigenous peoples, persons with disabilities, ethnic minorities, visible minorities, women, veterans, and others who share our values and contribute to fostering an inclusive and diverse workplace are encouraged to apply.
As a member of the Human Resources (People Services) in Emergencies, the HR Coordinator will be assigned to work either in-person or virtually within emergency operations across Canada in a variety of contexts including natural disasters, health emergencies and other emergency relief responses. They will provide administrative and support services to facilitate the engagement of the response personnel in accordance with CRC established policies and procedures, relevant legislation and government guidelines. They will provide support to volunteers and employees to meet workforce priorities, while ensuring a positive experience for response personnel.
Duties and responsibilities:
  • Participate in the development of the People Services team schedule and ensure consistent orientations and trainings, practices, access to tools, and shift handover; a ssist in the setup and daily refresh of the welcome area and support scheduling, tracking and organizing training events
  • Meet and welcome all new and returning workers at site to verify ID and schedule an orientation , post personnel schedules, organisational charts, integration kits and other response related resources
  • Review and update daily schedule for accuracy and maintain an accurate workforce schedule including reflecting days off, sick time, early departures, site changes or team compositions
  • Support internal inquiries from CRC personnel or from assigned partners by telephone, email and in-person; and direct inquiries as required to appropriate resources
  • Observe and educate on routine precautions to ensure occupational health and safety standards and escalate serious misconduct, incidents, discipline and terminations of response personnel
  • Continuous improvement of processes, communication tools and service delivery, and contribute to the recruitment and engagement of PS Emergency Operations team members

What we are looking for:
  • Diploma or training in Human Resources Management, Volunteer Management, business, or related discipline
  • One (1) or more years of experience in Human Resources or business administration. A combination of education and management experience would be considered.
  • Fluency in French is required in Quebec. For candidates from other provinces, fluency in English is required.
  • Strong computer skills, with working knowledge of MS Office (including Teams, Outlook, Excel, etc.) and Sharepoint (or similar collaboration tools and platforms)
  • Strong ability for planning, organization, and administrative skills with an emphasis on accuracy and a proven ability to work unsupervised and remotely within an interoperable team
  • Ability to handle highly confidential and sensitive information

Working conditions:
  • This position requires a satisfactory Canadian criminal record reference check or an Enhanced Police Information Check.
  • If driving for Society business, must maintain a valid driver's license and a satisfactory drivers' abstract
  • As part of the work is performed in a virtual office environment, the candidate must have reliable access to a private workspace, a computer/laptop, a telephone and high speed internet.
  • Ability to work in in a fast-paced, high-pressure environment, ability to work non-traditional and longer hours often on short notice including evenings, weekends, and statutory holidays
  • Frequent meetings, training sessions or deployments (sometimes at night) will require attendance at CRC offices and an off-site meeting location.
  • If working in a response site, health and safety considerations will be outlined prior to assignment
  • Full vaccination against COVID-19 is mandatory for this position and operation (the CRC will however adhere to its duty to accommodate those who are unable to be fully vaccinated for a reason related to a human right protected ground)

If you require accommodation measures during any phase of the hiring process, please notify us as soon as possible. All information received in relation to accommodation requests will be kept confidential.
Salary Band:
$41,819 - $60,986
Company Website:
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