Response Manager
in Montreal, QC

Montreal, QC
Full-time - Permanent
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Competition Number: 10085
Title: Response Manager
Location: Montreal, Quebec
Employment status: Full Time - Temporary
Minimum hourly rate: $31.87
An iconic brand and one of the most inspirational not-for-profit organizations on this planet, the Canadian Red Cross (CRC), is seeking a Response Manager to join our Emergency Management (EM) team.
You have a passion for helping others, and want to work with other dedicated individuals? By applying, you are taking a big first step to be part of an exciting organization.
At the Canadian Red Cross, we are guided by our fundamental principles of humanity, impartiality, neutrality, independence, voluntary service,unityand universality. We help people and communities in Canada and around the world in times of need and support them in strengthening their resilience.
Starting with the hiring process, we are committed to having an accessible, diverse, inclusive and barrier-free work environment where everyone can reach their full potential. We encourage all qualified persons to apply, particularly Indigenous peoples, persons with disabilities, racialized people, and people with diverse gender identities and sexual orientations, and others who share our values and contribute to fostering an inclusive and diverse workplace.
The successful candidate will recruit, train and supervise volunteers, as well as implement the EM volunteer structure and activities according to the requirements set out by management in the assigned area in order to achieve certain objectives.
As a response manager, you will:
  • Implement the volunteer resources structure in your assigned area.
  • Manage the volunteer human resources allocated to the EM department for your assigned area.
  • Adapt the strategies for recruiting, leading, and supervising response teams to achieve your objectives.
  • Optimize the response capacity of resources as relates to EM department activities.
  • Participate in developing and implementing standards and procedures related to response activities.
  • Produce activity reports on the accomplishments of the teams under your responsibility.
  • Represent the CRC with partners. Develop and maintain appropriate relationships with community organizations.
  • Be available during local and international relief operations.

We are looking for:
  • A college diploma in recreation, ambulance, or police services, social sciences and humanities, or the equivalent.
  • Experience in emergency management and response.
  • Experience leading or managing a group.
  • Experience with a volunteer network is an asset.
  • Ability to write activity reports.
  • Ability to work in a high-pressure environment.
  • Problem-solving skills.
  • Strong interpersonal skills.
  • Proficiency with the Microsoft suite.
  • Fluency in French and English is required.

Working conditions:
  • This position is unionized full time (35 hours a week) and offers a flexible schedule.
  • Full vaccination against COVID-19 is mandatory for this position and operation (the CRC will however adhere to its duty to accommodate those who are unable to be fully vaccinated for a reason related to a human right protected ground)

If you require accommodation measures during any phase of the hiring process, please notify us as soon as possible. All information received in relation to accommodation requests will be kept confidential.
Salary Band:
Salaire d'entrée de 31.87 $/h
Company Website:
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