Manager, Human Resources, CP2, BTS / BST
in Boucherville, QC

Boucherville, QC
Full-time - Permanent
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Competition Number: 368091

Carry the legacy of Bell. Be a part of the company helping the world connect better. By choosing Bell Technical Solutions, you will be choosing a career and not just a job. By nurturing talent and providing infinite growth opportunities, Bell Technical Solutions continuously aims to bring about an instrumental change in careers, lives and dreams. Join us today to discover the personal touches behind the infinite web of communications services and let us make it right, make it personal and make it better.

Manager, Human Resources

Do you enjoy working in a team environment where you will lead influential business initiatives? Are you passionate about recruiting and retaining our valued team members? If you are results-driven with great people-centric skills this opportunity is for you!

Bell Technical Solutions is looking for a candidate who will deliver an exceptional recruitment experience, manage retention programs, provide various trends analysis and demonstrate solid project management skills.


  • Develop and execute effective employee retention strategies to enhance BTS' engagement culture and reduce attrition at the corporate level.
  • Manage attrition, retention, corporate recruitment and other HR analytics as well as prepare statistical reporting analysis to ensure effective service delivery to the business, best practices and areas of improvement that will strengthen our success and optimize our approach.
  • Assist in the effective management of BTS' integration program for new and existing employees by managing stay and exit interview calls, ensuring the accuracy of the information and reporting monthly trends.
  • Create innovative recruitment strategies that attract and retain top talent, while delivering an exceptional candidate and hiring manager experience.
  • Apply marketing best practices to attract quality candidates, increase overall attraction and build talent pipelines for BTS' critical markets.
  • Deliver quantitative and qualitative data analysis and customer service to various departmental stakeholders and senior management on a weekly and monthly basis, as well as annual reports.
  • Lead, coach and develop the Talent Acquisition and Retention team to improve capability, encourage best practice and demonstrate a passion for creating a culture defined by service excellence.



  • 3 years' relevant experience in a similar position.
  • Bilingual (French and English).
  • High degree of proficiency in all MS Office programs (Excel, PowerPoint and Word);
  • Proven project management and leadership skills, success in supporting organization-wide initiative implementations, and change management. leadership skills focused on results and teamwork, with a client service orientation skills.
  • Analytical and problem solving skills, including the ability to exercise sound independent judgment.
  • Demonstrated ability to perform data mining, reporting and analysis with attention to detail and accuracy.
  • Ability to work under pressure and manage several projects simultaneously.


  • Post-secondary education with concentration in human resources management or related discipline.
  • Knowledge of SAP
  • CHRP Certification
  • Experience using an Applicant Tracking System (SuccessFactors preferred)
  • Previous experience managing direct reports is an asset

Working conditions

  • Location : Boucherville QC or Mississauga ON
  • Flexibility to work at Home and In Office
  • Monday to Friday, 8:00am to 5:00pm
  • Travel within Ontario and Québec could be required
  • Access to personal vehicle is required

What's in it for you?

  • Great benefits, company RRSP with match, competitive total compensation
  • Access to company discount & stock plan
  • Leaders who support your development through coaching and managing opportunities
  • Work in a dynamic, collaborative and creative team
  • Opportunities to develop through training and educational assistance programs
  • Opportunities to take on progressively greater accountabilities
  • Access to a variety of job opportunities across business and geographies


Bilingualism is an asset (English and French)

Please apply directly online to be considered for this role. Applications through email will not be accepted.

At Bell Technical Solutions, we do not just accept differences - we celebrate it. We are committed to fostering an inclusive, equitable, and accessible workplace where team members feel valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, contact your recruiter or send us an email at [email protected] to make arrangements. If you have questions regarding accessible employment at Bell, please email our Employment Equity team at [email protected]

As a condition of hire, all new employees will be required to provide proof of vaccinations against COVID 19. The requirement for employees to be fully vaccinated applies whether they are working mobile, working remotely or working on-site. Subject to any duty to accommodate in accordance with the Ontario Human Rights Code. Limited exceptions for grounds protected by applicable human rights legislation (including medical reasons) may be possible, exemption requests are evaluated on a case-by-case basis in accordance with applicable law.

Created: Canada, QC, Boucherville

Bell, one of Canada's Top 100 Employers

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About Bell

Canada’s largest communications provider, Bell is at the forefront in delivering world-leading broadband networks, the next-generation services consumers and businesses rely on, and the media content that Canadians want the most.

Joining the Bell team puts you at the centre as we connect Canadians with each other and the world. Recognized as one of Canada’s Top Employers for Young People and a Best Diversity Employer, Bell offers a wide range of career opportunities: network engineering, research & development, customer service, IT, media production, marketing, finance and many more.

Our more than 50,000 team members in every province and territory of the country work in an environment that promotes collaboration, creativity and professional growth, while the positive impact of Bell Let’s Talk is reflected in our award-winning mental wellness workplace programs.

If you’re looking to bring game-changing ideas to life, we encourage you to consider joining the Bell team.

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