Training Coordinator, Learning and Development
in Ottawa, ON

Ottawa, ON
Full-time - Permanent
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Competition Number: 9933
Title: Training Coordinator , Learning and Development
Location: Canada - Remote
Type of contract: Temporary (24 months), Full Time
Salary range: $47,360- $59,825
An iconic brand and one of the most inspirationalnot-for-profitorganizationon this planet - The Canadian Red Cross (CRC), is seekinga Training Coordinator, Learning and Development to join our Learning Solutions Delivery and training delivery team.
You want to be part of the world's largest humanitarian network? You have a passion for helping others, and want to work with other dedicated individuals? By applying, you are taking a big first step to be part of an exciting organization that makes a huge difference in the lives of Canadians here at home and abroad. What are you waiting for?
At the Canadian Red Cross, we help people and communities in Canada and around the world in times of need and support them in strengthening their resilience. We are committed to having an accessible, diverse, and inclusive work environment where people with all abilities, ethnicities, gender identities and expressions, nationalities, religions, and sexual orientations can reach their full potential. All qualified persons, particularly Indigenous peoples, persons with disabilities, ethnic minorities, visible minorities, women, veterans, and others who share our values and contribute to fostering an inclusive and diverse workplace are encouraged to apply.
As a Training Coordinator, Learning and Development, you will be collaborating with the SR Manager, Learning Solutions Delivery and the training delivery team. You will be responsible for the implementation of response and readiness training initiatives that support CRC programming, as well as the coordination and delivery of training, exercises, workshops, and conferences. You will also be responsible for tracking, monitoring, and reporting on training activities.
As a Training Coordinator, Learning and Development, you will:
  • Assess, plan for, and implement the learning plan that supports operations and ensure that program personnel have the skills and knowledge required to perform their assigned responsibilities
  • Identify target learners and forecasts the number of classes, participants, timing, session counts, and general course planning
  • Coordinate, maintain and prepare course schedules, attendance sheets, records, and all necessary course logistics.
  • Identify, assess, and analyze gaps in current learning solutions through systematic evaluation of participant confidence in skills acquired and instructor feed back.
  • Engage volunteers and staff in learning projects on an on-going basis and provide evaluation/feedback for each project assignment completed.

What we are looking for:
  • University degree or community college diploma in one or more of the following disciplines: adult education, volunteer management, or a related field.
  • Minimum three (2) years experience at a community-based program level, with demonstrated experience in relationship management and relationship development.
  • Fluency (speaking, reading, and writing) in English and French is a definite asset.
  • Analytic and problem-solving skills, ability to take initiative and think through next steps / prioritize items to complete and multitask with attention to details
  • Interpersonal skills and sensitivity to interact effectively and build on-going relationships with small and large groups of volunteers, staff, and external partners.
  • Knowledge of computer software for the development of project plans, presentations, documents, records management, web sites, and multimedia content.
  • Knowledge of program planning and budgeting processes.
  • Must be able to successfully complete an Enhanced Police Information check.
  • Current First Aid & CPR certification or willingness to take training

Working Conditions:
  • Full vaccination against COVID-19 is mandatory for this position and operation (the CRC will however adhere to its duty to accommodate those who are unable to be fully vaccinated for a reason related to a human right protected ground)

The Canadian Red Cross is an organization guided by our fundamental principles of humanity, impartiality, neutrality, independence, voluntary service, unity, and universality. We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you require accommodation measures during any phase of the hiring process, please notify us as soon as possible. All information received in relation to accommodation requests will be kept confidential.
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