Any candidate not currently employed in the New Brunswick Public Service will need to provide proof of full vaccination against COVID-19 (or a valid medical certificate exempting them from the vaccine) in order to receive a job offer.
(Administrative Services Level 4)
The Department of Social Development is seeking individuals to join the Central Zone (Woodstock, Perth-Andover, Fredericton, Miramichi, Neguac) as a Screener.
The successful candidate will be responsible for gathering demographic information and other relevant data from applicants and stakeholders by telephone to determine probable eligibility for departmental programs or services. Duties also include advising applicants of reasons for ineligibility when required, referring applicants to departmental and community services, sending review and appeal forms, booking clients for needs assessment appointments and providing information on departmental programs and services. In conjunction with other staff, the incumbent will also act as a resource person, referring applicants to appropriate services. Other assigned duties.
ESSENTIAL QUALIFICATIONS: High school diploma or GED supplemented by successful completion of a one (1) year post-secondary diploma in Office Administration or other post-secondary education in a related field and five (5) years related administrative work experience OR a High School Diploma or GED and a minimum of six (6) years related administrative work experience OR an equivalent combination of education and experience.
Written and spoken competence in English is required for the current vacancy while future vacancies may require written and spoken competence in English and French. Please state your language capability.
Applicants must clearly demonstrate the essential qualifications to be given further consideration. Please ensure that preferred language for assessment is identified on your resume.
ASSET QUALIFICATIONS: Preference may be given to candidates who demonstrate experience in one or more of the following asset qualifications:
- Administration of policies and procedures;
- Assessing applications for approval
Subject to the response to this competition, candidates may be required to demonstrate on their application one or more of the asset qualifications in addition to the essential qualifications to be given further considerations.
BEHAVIOURAL COMPETENCIES: The successful candidate will possess the following behavioural competencies:
- Client Service Orientation;
- Analytical Thinking and Judgement;
- Information Seeking; and
- Effective Interactive Communication.
TECHNICAL COMPETENCIES: The successful candidate will possess the following technical competencies:
- Ability to Use Office Technology, Software and Applications;
- Planning and Organizing Skills; and
- Written Communication.
Résumés should be in chronological order specifying education and employment in months and years including part-time and full-time employment.
Salary: $42,744 to $51,922 per annum
We encourage applicants to apply on-line or by mail at the following address by December 2, 2021 indicating competition number: R76-2021-22-1131.
This competition may be used to fill future vacancies at the same level.
Human Resource Services
4th floor, 551 King Street
Fredericton, NB E3B 1E7
Telephone: (506) 462-5096
We thank all those who apply however only those selected for further consideration will be contacted.
As per the Civil Service Act, candidates registered with the Equal Employment Opportunity Program who demonstrate they are among the most qualified, shall be given preference at the time of appointment.
We promote a scent-reduced environment.
We are an Equal Opportunity Employer.
The New Brunswick Public Service: Improving the lives of New Brunswickers every day!