Guest Service Coordinator

Do you have a passion for the Spa and Beauty Industry? Spirit Spa is currently looking for a talented and dynamic Guest Service Coordinator who shares our passion for creating exceptional guest experiences.

We are looking for an experienced customer service professional with a passion for service and hospitality. He/she will be a willing team player, accomplished multi-tasker, comfortable with computer systems and communicating over telephone and email. 

This position requires an applicant with a flexible schedule and the ability to work a variety of shifts, including evenings and weekends.

Responsibilities

The Guest Service Coordinator is responsible for welcoming guests and responding to all inquiries and being knowledgeable about treatments, products, services offered. The Guest Service Coordinator works proactivley to schedule treatments and maximize the use of time within the treatment schedule and suggest/sell retail items. He/she will also ensure the ultimate spa guest experience.

Qualifications

• 1-2 years previous Receptionist experience in a high volume spa/health club operation, preferably within hospitality/hotel environment

• Exceptional communication skills.

• Excellent working knowledge of computer systems

• Comfortable doing laundry, light spa cleaning and setting up amenities.

• Previous sales/retail experience is an asset

Work With Us

About Spirit Spa

At Spirit Spa, we have been Serving Happiness in Halifax for over 19 years and we have become renowned for our selection of spa and salon services. Spirit Spa is proud to have been recognized numerous times as Best Spa/Salon in Halifax by The Coast Readers' Choice Awards and was a finalize for Business of the Year 2021 with the Halifax Chamber Of Commerce. 

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