Operations Manager Delegate - (Anticipatory Recruitment)
in Ottawa, ON

Ottawa, ON
Full-time - Permanent
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Competition Number: 2415
Position: Operations Manager
Duration: 3-12 months
Department: International Operations
Location: International
Mission status: Unaccompanied
Salary Band: $51,028 - $54,663 /year
An iconic brand and one of the most inspirational not-for-profit organizations on this planet - The Canadian Red Cross (CRC), is seeking an Operations Manager Delegate.
You want to be part of the world's largest humanitarian network? You have a passion for helping others, and want to work with other dedicated individuals? By applying, you are taking a big first step to be part of an exciting organization that makes a huge difference in the lives of Canadians here at home and abroad. What are you waiting for? At the Canadian Red Cross, we help people and communities in Canada and around the world in times of need and support them in strengthening their resilience. We are committed to having an accessible, diverse, and inclusive work environment where people with all abilities, ethnicities, gender identities and expressions, nationalities, religions, and sexual orientations can reach their full potential. All qualified persons, particularly Indigenous peoples, persons with disabilities, ethnic minorities, visible minorities, women, veterans, and others who share our values and contribute to fostering an inclusive and diverse workplace are encouraged to apply.
Reporting to the International Federation Red Cross Red Crescent (IFRC) regional Disaster Management (DM) unit or an IFRC Operations Coordinator, the Operations Manager will oversee the coordination of timely, efficient and effective IFRC support to a host National Societies (NS) in responding to sudden and slow onset disasters and crises events. Delegates seconded to the IFRC will provide leadership for management of IFRC disaster and crises assistance in support of a local National Society in an affected country. She/he supports the National Society in successful planning and implementation of appropriate response. To achieve this aim, the Operations Manager works collectively and closely with the Disaster Management and technical units, regional and country offices of the IFRC, and focal points from the local National Society. The Operations Manager is often the only delegate deployed to directly support the national society in the management of relief operations and must therefore be able to work independently and with minimal supervision. Typical deployments are 3-12 months in duration, with the possibility of extension. While delegates are recruited to deploy internationally with the IFRC, the CRC also uses its register of Operations Managers for domestic disaster management opportunities. Within domestic operations, Operations Managers could be inserted into senior level positions resulting in the need to be able to rapidly understand and navigate new and complex operations. We ask all candidates who are engaged in this register to be available for domestic operations or other relevant assignments.
As an Operations Manager Delegate you will:
  • Assume responsibility for leading IFRC's contribution to the operation in the affected country in partnership with the local National Society, ensuring appropriate links with IFRC structure (Resource management and Programme management).
  • Constantly monitor the disaster situation and overall context and adapt the orientation or set-up of IFRC's support
  • Act as a link between the National Society (NS) and IFRC secretariat in case new assistance is required for responding to a new threat.
  • Analyse and adapt Movement systems and standard operating procedures and innovates with the National Society where needed to meet the needs of affected communities.
  • Support the National Society in leadership and decision making related to response, in accordance with the Principles and Rules For Red Cross and Red Crescent Humanitarian Assistance
  • Alongside the National Society, co-lead the operational strategy to develop programme approaches which strengthen and develop the National Society's structures, capacity and performance; accompany the National Society in analysis of its current strengths and weaknesses and ensure provision of necessary technical and material support particularly in relation to the ongoing crisis.
  • Ensure rigorous monitoring and management of budgets to all Federation-assisted programmes within the NS, ensuring compliance with IFRC and National Society finance procedures and that expenditure is within income and approved ceilings and within donors earmarking requirements. Work with the National Society to identify problems and solutions in a timely and effective manner.
  • Accompany the National Society in ensuring the safety and security of staff in the operation by supporting operational decisions based on changing risk levels, providing relevant updates to stakeholders and factoring in risk management into planning, through existing security structures when possible.

What we are looking for:
  • Fluently spoken and written in English. Additional languages are highly desirable.
  • 5 years' experience of working for a humanitarian aid organisation in disaster management in developing countries.
  • 5 years' experience of analysing, planning, and managing relief and development programmes and resources
  • 3 years' experience of managing, coaching, and supporting staff including experience working with local actors
  • Experience of planning and managing finances and budgets
  • Experience of acting in a senior representational role
  • Experience of managing or coordinating complex disaster response and recovery operations

  • Experience of working for the Red Cross/Red Crescent Movement
  • Relevant university degree or extensive professional experience in related field
  • IMPACT training (delivering by RCRC Movement) or equivalent

Working conditions:
Full vaccination against COVID-19 is mandatory for this position and operation (the CRC will however adhere to its duty to accommodate those who are unable to be fully vaccinated for a reason related to a human right protected ground) .
The Canadian Red Cross is an organization guided by our fundamental principles of humanity, impartiality, neutrality, independence, voluntary service, unity and universality. We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you require accommodation measures during any phase of the hiring process, please notify us as soon as possible. All information received in relation to accommodation requests will be kept confidential.
Salary Band:
$51,028 - $54,663
Company Website: http://www.redcross.ca
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