Claims Advisor III
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The Claims field adjuster is responsible for the client relationship which includes the investigation, evaluation and timely resolution of intermediate claims within their area of focus and authority. Using intermediate knowledge handles intermediate claims with moderate risk level that can typically be resolved in 2 to 12 months. Required to meet clients/witness etc. in the field to obtain statements and/or negotiate claims. This role contributes to the legendary customer experience by collaborating with internal and external partners while valuing speed and accuracy. The Claims field adjuster leverages the Claims Resource Team in the investigation and assessment of claims and applies their technical knowledge to ensure all claims are appropriately reserved and resolved while mitigatingrisks and escalation.Job Description
Develop and Manage the Team/Teamwork
Internal Practices and Processes
KNOWLEDGE AND SKILLS
Customer Needs & Advise
Effective Communication Listening, Empathy & Compassion
Home Construction/ Building Material Knowledge/Experience
Provincial licensing as required (license AMF : claims adjuster)
Valid driver license
Secondary education or equivalent work experience
Cover Montreal territory
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.