Eligibility Officer



(ASL 4)


The Department of Health is seeking an individual to join the Medicare and Physician Services Branch as an Eligibility Officer in Fredericton.

As a member of the Medicare and Physician Services Branch, the successful candidate will be responsible for determining status and eligibility of residents applying for health insurance under the New Brunswick Medicare Program.

To ensure sound eligibility decisions, the officer will be interpreting acts, regulations and policies, processing extensive volumes of data entry, using various investigation sources/tools, preparing correspondence, and liaising with various stakeholders such as inter-provincial, federal and State agencies. The candidate will also research and investigate the accuracy of information provided. 

All tasks must be performed with a high degree of accuracy. This work requires a high level of discretion in dealing with confidential information, knowledge of team dynamics, and good communication and interpersonal skills. Candidate must be able to work with minimal supervision.

ESSENTIAL QUALIFICATIONS: High school diploma, supplemented by one (1) year of completed post-secondary education in a related field, and five (5) years of related experience. Knowledge of Microsoft Office is required. An equivalent combination of education, training and experience may be considered.

Written and spoken competence in English is required for the position. Please state your language capability. 

Applicants must clearly demonstrate the essential qualifications to be given further consideration. Please ensure that preferred language for assessment is identified on your resume.

BEHAVIOURAL COMPETENCIES: The successful candidate will possess the following behavioral competencies: 

  • Teamwork and Cooperation;
  • Client Service Orientation;
  • Analytical Thinking/Judgement.

TECHNICAL COMPETENCIES: The successful candidate will possess the following technical competency:

  • Ability to use office technology, software and applications.

Résumés should be in chronological order specifying education and employment in months and years including part-time and full-time employment.

Salary: $42,744 to $51,922per annum

We encourage applicants to apply online at https://www.ere.gnb.ca/competition.aspx?lang=E&t=Y or by mail at the following address by January 27, 2020 indicating number DOH-19-0037. This competition may be used to fill future vacancies at the same level.

Department of Health
Human Resources
4th floor, 520 King Street
Fredericton, NB E3B 5G8
Telephone: (506) 453-4331
E-Mail: HR-RH.DH-MS@gnb.ca

We thank all those who apply however only those selected for further consideration will be contacted.

As per the Civil Service Act, candidates registered with the Equal Employment Opportunity Program and veterans, who demonstrate they are among the most qualified, shall be given preference at the time of appointment.

We promote a scent-reduced environment.
We are an Equal Opportunity Employer.

The New Brunswick Public Service: Improving the lives of New Brunswickers every day!

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