Support Navigator

The mandate of the Cape Breton Family Resource Coalition is "families working together to build healthier families". We work to enhance the health and well-being of families with young children (newborn to sixteen years of age, along with expectant parents). Family Place also administers the Special Needs and Moving On projects for CUPW and UPCE-PSAC. We are currently seeking highly motivated, self-directed applicants who are interested in becoming part of our Island-wide team, working in an accepting, non-judgmental work environment.

Support Navigator, Baddeck, NS - 18-Month Limited Funded Position (3 Days Per Week)

Life is more demanding when you work and have a child with special needs. The Special Needs and Moving On Projects provide resources and support for CUPW and UPCE-PSAC members across the country whose children have disabilities, disorders and/or health impairments. The Special Needs Project is geared to CUPW and UPCE-PSAC families with young children with special needs while the Moving On Project is for CUPW and UPCE-PSAC members who have adult sons and daughters with disabilities.

The successful candidate will assist families in the Special Needs and Moving On Projects with their disability support information needs through the CUPW/211 disability supports database/portal, internet and other information sources.


1. Education and Experience

  • University degree or diploma in a human or social services field, or an equivalent combination of education and experience
  • Certification as a Certified Information and Referral Specialist (CIRS) or willingness to become a CIRS
  • Experience working in a family centered program or with families supporting children with disabilities, disorders and/or health impairments

2. Skills and Abilities

  • Excellent oral, written, and interpersonal communication skills
  • Capacity to work in both English and French
  • Knowledge and understanding of the service needs of families who have sons and daughters with special needs/disabilities
  • Ability to respond to members in an empathic, courteous and tactful manner
  • Ability to work cooperatively within a team as well as independently
  • Computer skills, including keyboarding, Internet, online searching, navigation, e-mail, knowledge of Word and Excel; demonstrated computer literacy skills

Additional Information

This position requires:

  • Ability to function both independently and collaboratively
  • Ability to accommodate a flexible work schedule to meet the needs of members in all of Canada's time zones
  • Satisfactory completion of Child Abuse Registry checks and Vulnerable Record/Police Checks

Consideration will be given to an equivalent combination of training and experience.

Salary: $20.00 per hour

All applicants must clearly demonstrate in their cover letter or resume that they meet essential qualifications in order to be considered for further assessment. Please forward cover letter, resume, and three references electronically, in Word format, to Janet MacVicar at

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