Expert in Troubleshooting, configuring & managing Active Directory DS 2019, DFS (DFSR and DFSN), AD FS & AD CS
Sound knowledge and troubleshooting experience in managing large multi-forest Active Directory infrastructure
Ability to collaborate and troubleshoot major incidents
Expert level knowledge on Microsoft Entra ID
Ability to design, maintain and troubleshoot issues specific to SPNs, Conditional access policies
Configure and Manage AD FS
Strong AD Migration Experience
Entra ID connect upgrades, Expert level knowledge on connecters, metaverse and synchronization service
Strong knowledge on AD FSMO roles and functional levels
Plan, design, troubleshoot DNS and Group Policies
Configure and Manage AD DS Sites and Replication
Hands-on knowledge in various recovery scenarios of AD, DNS
Performance and/or network trace analysis - Troubleshooting
Working knowledge in PowerShell scripting and automation
Problem determination and resolution within SLA's
Should be able to perform Root Cause Analysis for the incidents
Knowledge in Capacity Planning
Handle L2+/L3 technical escalations
Ability to acquire new skills & remain updated
Ability to quickly analyze & diagnose technical problems
Working knowledge on Windows Operating systems
L3 level experience on Windows Operating systems
Work with Local & Global Teams
Ability to contribute to Problem & change management
24/7 service support ( rotational shifts)
One weekend on call support otherwise, Monday to Frida