Our award-winning real estate Team of 60+ high performing advisors is looking for a Part-time/Casual Administrative Assistant with a passion and a knack for exceptional customer service to work in our Calgary headquarters.

If you fit the bill, you will be well-spoken, outgoing, and have excellent communications skills. You will also be efficient with Google, the internet, and all things Apple/Mac.

You will handle incoming calls ensuring that our clients receive the best care and attention from you as the first point of contact for the advisor Team, and that your strong communications abilities shine through.

Your role is to gather relevant information from clients, handling all their requests with timely efficiency, accuracy, discretion, and confidentiality.

If you enjoy being on the frontlines of customer service, apply today!

Responsibilities

• Fulfill client requests for information and/or other relevant transaction services in a prompt and friendly manner
• Manage inbound sales inquiries. Gather key details, and input them in company database
• Manage inbound general inquiries. Gather key details, and input them in company database
• Arrange a time for an advisor to return their call
• Other duties may include, but are not limited to:
  • e-mail communication
  • tracking information
  • reports
  • miscellaneous administrative tasks as required
• Represent the advisor team in an ethical, moral, and honest manner and tone while working with the highest level of integrity
• Turn prospective clients into qualified real estate leads by consistently following up via phone and email, and by facilitating communication and ensuring they have been added to the sales pipeline
• Input up-to-date client information to the database system to ensure we have the most accurate and current data on file
• Assist warm leads by setting up saved searches and/or connecting these leads with our Mortgage Partners
• Reports directly to Director of Operations

Qualifications

• Required: exceptional communication and people skills, and a high level of comfort when interacting with the public and clients
• Weekend and evening availability is a must. Must be willing to pick up extra shifts on short notice if needed, and to pick up extra shifts for vacation coverage
• Must be articulate, well-spoken, enthusiastic, and outgoing
• Independent, adaptable and self-motivated
• Strong organizational and time management skills
• A team player, who thrives on working with a tight-knit company and contributing to the bottom line
• Highest level of integrity and respect for others
• Based in Calgary

About Us

The Justin Havre Real Estate Team is a dynamic and leading real estate team dedicated to providing exceptional service to our clients. With a commitment to excellence and a passion for helping people achieve their real estate dreams, we have built a reputation for integrity, professionalism, and outstanding results