POSITION DESCRIPTION

Agent Support Administrator

About us

Property.ca, Real Estate Brokerage is a dynamic and forward-thinking firm dedicated to providing exceptional real estate services in Canada. Committed to innovation, we leverage cutting-edge technology to enhance the home buying and selling experience. Our team of skilled professionals, including experienced agents and support staff, strives to exceed client expectations by offering personalized guidance, in-depth market knowledge, and a commitment to transparency. At Property.ca, we understand the significance of home transactions and work tirelessly to create a seamless process for our clients, ensuring they achieve their real estate goals.

With a focus on fostering a culture of success, support, and teamwork, Property.ca is not just a brokerage; it's a community of passionate individuals dedicated to elevating the real estate industry. We prioritize continuous growth and stay ahead of industry trends to provide innovative solutions and services. Whether it's navigating complex market conditions, embracing technological advancements, or delivering top-notch customer service, Property.ca Real Estate Brokerage is at the forefront of shaping the future of real estate experiences in Canada.

About the Role

We are currently seeking a Weekend Agent Support Administrator to provide assistance to our real estate agents and clients during weekend hours. This role is pivotal in delivering exceptional customer service, particularly in supporting our agents with their listings. The ideal candidate will possess a customer-centric approach, meticulous attention to detail, and adept multitasking abilities to excel in this administrative role.

Schedule:

Saturday: 10:00 am - 6:00 pm

Sunday: 12:00 pm - 5:00 pm

What's Involved

• Provide dedicated customer support to our real estate agents.
• Conduct outreach to agents and clients to gather feedback on property showings.
• Assist in facilitating communication and follow-ups with clients, legal representatives, brokerages, and other relevant parties as needed.
• Conduct property searches for clients, schedule showings, and follow up on confirmation details.
• Prepare and draft various paperwork, including offers, listings, and other essential documents, ensuring timely follow-ups with clients and agents.
• Aid in the management of new, existing, and prospective leads.
• Facilitate the collection of status certificates.

Talent Specs

• 2+ years real estate administrative experience required.
• Previous experience in customer service or administrative roles preferred.
• Strong communication skills, both verbal and written.
• Proficiency in multitasking and prioritizing tasks effectively.
• Comfortable working independently on weekends.
• Familiarity with real estate processes and terminology is an asset.
• Thrives within a dynamic, fast paced, evolving business environment.

“Property.ca provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age or disability.”

Qualified applicants must hold appropriate citizenship or documents permitting them to reside and work in Canada.