Job Summary:

• The role involves coordinating and scheduling fluid management Vendor personnel and resources to meet customer needs efficiently and overseeing the service request lifecycle within Salesforce.
• Potential changes to Roles and Responsibilities as process progresses.

Responsibilities:

• Dispatch Fluid Management tasks through Salesforce.
• Review and ensure accurate coding of Salesforce work orders.
• Monitor communications for work order adjustments.
• Process and review material haul dispatch requests and manifest offsite loads.
• Manage equipment booking for additional resources as needed.
• Enter non-productive time (NPT) and manage Salesforce licensing.
• Collaborate with FMT Advisors fulfill specific maintenance job scopes.
• Execute additional duties as directed by the FMT Coordinator.
• Shift rotation includes day and night shifts.

Deliverables:

• Efficient processing of requests following the Industrial Cleaning Material Haul Dispatch model.
• Administration of FMT best practices.
• Identify program/process deficiencies and report to Salesforce UAT Support Team for mitigation.
• Maintenance of accurate records in Fluid Management Sharepoint files and Salesforce.
• Cover vacation periods as directed by Fluid Management Coordinator.

Competencies:

• Effective communication and ability to work in a team environment.
• Problem solving to ensure the best outcome for Stakeholder deliverables.
• Responsibility & Integrity fundamental traits

Qualifications:

• Legal eligibility to work in Canada.
• 3 years of oil and gas experience with fluid hauling and industrial cleaning services.
• Knowledge of industry regulations as relates to OH&S, TDG & Hours of Service.
• Proficiency with Microsoft Office Suite and Salesforce.
• A valid Class 5 Driver's License.
• Compliance with Drug and Alcohol policy.

Work Environment:

• Office based position in a fast-paced environment on a remote oil site

Working Conditions:

• Mostly sedentary, occasional requirements to drive within plant facility and field, travel, and perform physical activities like lifting and standing.
• Night shifts are frequent.