Job Title: Business AnalystJob ID: JC694624329Location: Vancouver/ Burnaby, BC - Hybrid What you will be doing:

• Support business readiness activities including workflow analysis, impact assessments and solution analyses to support NG 9-1-1 readiness.
• Conduct feasibility studies, gap analysis and process mapping (including the identification of linkages) to support solution analysis, options analysis, solutioning and recommendations.
• Review, understand, document and analyze existing business workflows.
• Gather and document, requirements, current and future state process / workflow maps, gaps and risk and opportunities.
• Translate business requirements into technical requirements.
• Solid understanding of testing cycles and principles, development of use cases, test scripts and report writing.
• Develop business and use cases, user communications and training documentation.
• Design, develop and implement new processes, procedures, systems and enhancements to support effective change management, stakeholder buy-in and user experience.
• Ensure business process alignment / standardization across stakeholder groups, sites, etc. where possible
• Facilitate meetings (inclusive of agenda, minutes and other meeting materials) where required.
• Produce presentation and training materials, status reports, briefing notes, and other supporting documentation for senior management and governance working groups.
• Contribute to business/client engagement and status meetings.
• Contribute to project status, actions and issues/risk management activities.
• Liaises and coordinates with other project streams leads and associated stakeholders to ensure alignment.
• Contribute subject matter expertise to the program charter and business case.
• Work cross-functionally to solve problems and implement changes.
• Other BA duties as required.

What you must have:

• Minimum 5 years business analyst experience including business process development and re-engineering.
• Demonstrable experience with IT/infrastructure transformation projects, contact center telephony implementation or upgrades and/or public sector project experience.
• CBAP (Certified Business Analyst Professional) designation preferred.
• Process Oriented.
• Knowledge of of Business Analyst principals and methodologies
• Prior experience with Change Management, Modeling and Requirements Management techniques and tools.
• Exceptional client engagement / interpersonal skills and ability to effectively facilitate discussions with a diverse group of stakeholders, users, etc.
• Senior-level ability to translate and express clinical, process and technical problems using business terms.
• Ability to translate requirements into test cases.
• Ability to extract information and knowledge from complex sources.
• Ability to describe business outcome and benefits in layman terms.
• Understanding of how to interpret customer business and clinical needs.
• Analytical and broad-based technical knowledge/skills; with ability to think through details and tactics without losing sight of overall strategic goals.
• Excellent written and verbal communication skills, including presentation skills and senior level business documentation/writing skills within an IT focused project.
• Ability to manage multiple technical and business stakeholders.
• Exceptional critical thinking skills.
• Ability to meet deadlines in a fast-paced work environment.
• Proven organizational and time management skills.
• Ability to work independently and within a team.
• Familiarity and understanding of application testing and user acceptance testing processes is required.
• Excellent proficiency with MS Office toolsets (Word, Excel, PowerPoint, Project).

For more information about TEEMA and to consider other career opportunities, please visit our website at www.teemagroup.comBy applying to TEEMA on any job portal implies you are entering into a business relationship with us and therefore grants TEEMA consent to send you further job updates or industry and company-related information.