Are you an action oriented Business Development Manager with a passion for providing solutions to customers? Are you passionate about providing Peace of Mind to your client group? Are you looking to be a part of a growing team and company?
The Universal Group has an exciting opportunity for a Business Development Manager to join our Sales team. Reporting to the Regional Sales Manager, the Business Development Manager partners with the Sales group and internal clients to drive forward our purpose of providing Peace of Mind to our clients and our employees. We deliver on our purpose through our core values of being passionate, driven, and authentic.
The Company
The Universal Group is a full-service Traffic Control company driven by our purpose to provide Peace of Mind to both our clients and team members. Our people embrace our core values of being ‘Passionate, Authentic, and Driven' in everything we do and in every decision we make, everyday. They are the fabric of who we are and without question the reason for our success and continued growth.
The safety of our team members, and the public, is what drives us every day. As the largest traffic control supplier in Canada, we are the industry leaders in Traffic Control Personnel, Traffic Management Planning, Traffic Equipment Rentals & Supplies, and Occupational Health & Safety Training. Our traffic control field employees are reliable, highly trained, and capable of delivering excellent results you can depend on. We partner with the best equipment manufacturers in the traffic control industry to bring you the solutions you need and our highly skilled sign manufacturing teams are using the most up to date technology and materials delivering the best quality product.
Service is at the core of our business. Our clients receive exceptional attention from all Universal personnel ranging from front-line staff to hands-onto management teams. From the very first consultation to the last conversation with one of our skilled team members we make sure that the product we offer and services we deliver is second to none.
Who You Are
Fueled by your passion and drive to achieve success, you bring a collaborative and consultative approach, and a keen ability to connect people, data and performance to drive the business forward.
Through your high level problem solving skills, and commitment to outstanding client service, you have developed a track record for understanding business interests, and building on opportunities to enhance business value through data analysis and interpretation.
The Role
As a Business Development Manager, you will be responsible for overseeing a portfolio of assigned customers in a geographic region, with a primary focus on driving new business development and expanding our Traffic Control suite of services and products to both existing and potential clients. As the lead point of contact, you will establish and nurture strong, enduring customer relationships, positioning our offerings as essential solutions.
In this role, you will actively engage with external clients while collaborating with cross-functional internal teams, including Inside Sales, Operations, and Manufacturing. This position entails frequent travel and requires adept utilization of a CRM to strategically plan, execute, and direct efforts both internally and externally.
What you will do:
New Business Development
- Lead the charge in developing and executing strategic plans to expand revenue and market share within the assigned territory.
- Focus on prospecting and securing new clients for our Traffic Control suite of services and products, effectively presenting our value proposition.
- Identify opportunities to consolidate customer spend across various "Traffic Control" services and drive business growth through innovative approaches.
Client Relationship Management
- Serve as the primary point of contact for all external client interactions, ensuring superior account management.
- Forge enduring relationships with clients at all levels, positioning yourself as a trusted advisor to meet their evolving needs.
Collaboration and Communication
- Collaborate extensively with internal teams to identify growth opportunities within the territory and coordinate seamless solution delivery.
- Communicate progress and initiatives effectively to both internal and external stakeholders.
Sales Strategy and Implementation
- Utilize CRM tools to strategize, plan, and prioritize sales efforts effectively, resulting in targeted outcomes.
- Respond to and lead the preparation of RFP/RFQ responses, harnessing internal resources to support the process.
Perks & Benefits
- A large, growing company with room for promotion
- Extended healthcare benefits available after probation
- An RRSP matching plan (if applicable)
- Competitive compensation package
- Company truck & paid gas card (if applicable)
- Hybrid office: regular work-from-home days
Qualifications
- Proven track record in outside sales roles, preferably as an Account Manager or similar, with a strong focus on new business development.
- Exceptional ability to communicate, influence, and negotiate with stakeholders at all levels.
- Proficiency in using CRM software (e.g., Salesforce, Zoho CRM, or HubSpot) and MS Office (particularly MS Excel).
- Demonstrated history of delivering customer-centric solutions to meet client needs.
- Remarkable multitasking skills with acute attention to detail and the ability to manage complex account portfolios.
- Excellent presentation, negotiation, and interpersonal abilities.
- Demonstrated ability to cold call prospective clients.
- Strong written and verbal communication skills.
- BA/BS degree in Business Administration, Sales, or a related field.
Why Universal Group?
The Universal Group is rapidly growing as we are expanding our business across other Canadian provinces, this is an exciting opportunity to be a part of our growth. Our company is driven by an entrepreneurial spirit and you will be able to own your role. As an integral part of the Sales Team at The Universal Group, you will receive a competitive base salary as well as a comprehensive benefits package, and opportunities for further education and development.
The Universal Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace.
We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.
If you are this Business Development Manager Professional: apply today, we can't wait to hear from you. Come grow with us!
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