Customer Service - Entry Level Sales & Marketing Representative
Executive Acquisitions is a premier marketing and sales firm, with its fundamental strength being its innovation, creativity, and dedication to creating premium sales campaigns. We provide our customers with the opportunity to promote them, leaving an everlasting impression of distinction and quality. We work in an energetic team atmosphere and believe much of the success of our phenomenal growth is our commitment to developing our employees' potential. We are committed to building our company with upbeat, talented, motivated people, who will continue to uphold our mission of being a market leader, by innovating and servicing our customers with extreme dedication.
Do you enjoy being the “Point Person” responsible for facilitating a workflow, communicating, and handling complex situations with diplomacy? Then this opportunity is for you! The primary duty of this role is to ensure that our customers always have a knowledgeable and friendly resource to answer any questions they may have. You will support this role by advising them on the varying requirements and managing through the production process. If you have a positive, flexible, and “get it done” attitude while managing priorities, this is an invitation to put these skills to use!
Responsibilities:
A key player in the communication and completion of the order process with other departments; liaison between Sales, customer service, and account management
Interact with customers providing information in response to inquiries about products or services
Supporting all aspects of product knowledge
Responsible for the accuracy of all the data
Project management, including coordination of resources
Qualifications:
1-2 years experience in a customer service role; preferred knowledge of techniques and tools relating to coordinating and tracking projects/orders
Must be highly organized, responsive, detail-oriented, team player with a “can-do” attitude, and have the ability to prioritize and complete multiple tasks with a high degree of accuracy
This position requires an individual who is self-directed and detail-oriented with an inquisitive nature and a desire to solve problems
Ability to communicate clearly and concisely, both orally and in writing. Must be able to diplomatically enforce deadlines
Excellent interpersonal skills with a focus on rapport-building, listening, and questioning skills
Executive Acquisition's goal is to energize, equip, and develop extraordinary people to drive unpredicted results. We are looking for talented people to join our team of passionate professionals!
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