DataStealth is a Data Security Platform (DSP) that allows organizations to discover, classify, and protect their most sensitive data and documents, ensuring that sensitive data and documents are secure and that they meet applicable privacy, regulatory, governance and compliance requirements.

Recognized for the fourth consecutive year as a Great Place to Work, we are one of the world's leading and fastest growing cybersecurity software companies. Our team is the best in the business. Our patented technology provides our large enterprise customers with the ability to solve complex data security problems with a paradigm shifting technology that can actually solve problems.

If being at the helm of it excites you, and you desire to be an expert and educator in an ever-changing environment, then this is the job for you!

About the Role:

As a Technical Writer at DataStealth, you'll play a critical role in shaping the documentation and educational materials that empower our users and stakeholders to fully leverage our Data Security Platform (DSP). Your expertise in technical writing, combined with a deep understanding of cybersecurity, data protection principles, and enterprise Linux environments, will help in creating comprehensive, clear, and user-friendly documentation. This role is ideal for someone who is passionate about technology, thrives in a fast-paced environment, and is eager to be part of a team that is at the forefront of cybersecurity innovations.

Responsibilities:

• Craft high-quality, detailed documentation for DataStealth's products and services, including user guides, API documentation, installation/configuration instructions, and system operations.
• Work closely with our engineering, product, and support teams to gather technical details and insights. Your ability to understand and translate complex technical concepts into simple, accessible language will be key.
• Implement and maintain standards for documentation, including reviewing, revising, and ensuring the accuracy and consistency of technical documents.
• Play an integral role in the creation and execution of a content strategy that supports and extends marketing, product, and support initiatives, ensuring content consistency and accuracy across all platforms.
• Incorporate feedback from internal teams and users to continually improve documentation and educational materials. Your role will involve staying up-to-date with product updates, industry trends, and customer needs to ensure relevant and impactful content.
• Gather and analyze user feedback to continuously improve and update documentation, ensuring it meets the needs and solves the challenges of our users.
• Collaborate with leadership to form the foundation of the Technical Writer department, starting with tools like Google Docs, and lead the transition to advanced XML-based systems like DITA, showcasing adaptability and innovation in documentation methodologies.

Requirements:

• At least 3 years of proven experience as a technical writer in the technology sector, with a strong portfolio showcasing diverse documentation (cybersecurity or data protection expertise preferred).
• Strong ability to understand complex technical data and user requirements to produce comprehensive documentation.
• Exceptional writing, editing, and proofreading skills with a keen eye for detail. Ability to explain complex technical concepts in clear, concise, and accessible language.
• Strong interpersonal skills with the ability to collaborate effectively with cross-functional teams in a fast-paced environment.
• A proactive approach to problem-solving and the ability to work independently paired with an eagerness to learn and adapt to new technologies and industry trends.
• Strong understanding of Linux, computer networking concepts, and cybersecurity principles. Familiarity with data security regulations and compliance requirements such as PCI DSS is highly desirable.
• Bachelor's degree in Technical Communication, Computer Science, Engineering, or related field preferred.

To apply for the Technical Writer position, please submit your resume outlining your relevant experience and why you are the ideal candidate for DataStealth. Please note that this role will be on a hybrid office model where team members will be expected to come into the Mississauga office at least 3 days per week.

DataStealth is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences, regardless of age, race, gender identity, sexual orientation, disability status or any other basis protected by law.